“Kate was a very amazing manager. Helpful and friendly, going above and beyond in making sure everything was in order and that her guests ( my family) were cared for. I would highly recommend using Turtle Cove again, and we surely will!”
“The room was very clean. Staff was helpful. However if you book a resort view room through Expedia you may not actually receive a resort view. I booked a resort view room and had a view of the roof of the building next door and the air conditioning equipment on the roof. This was very misleading and disappointing. Guest services did not make any accommodation or change the room to a room with a RESORT VIEW. They were not fully booked and any changes to my room would come with an additional...
“Unattended property, failed access codes, and terrible communication:
I booked a stay at The Victoria Hotel on Friday evening, but the check-in process was a disaster. There is no receptionist on-site after 4:00 PM, and after 10:00 PM, phone support completely shuts off, leaving guests with text-only communication.
When I arrived late at night, the property had inadequate lighting, making it nearly impossible to find. Once I arrived, neither the entry information nor the room code provided...
“This place was so nice and quaint just right for a family of 2 or 3 or a couple. It was very clean bedroom clean, extra pillows and blanket, good amount of bath towels and amenities. Easy entrance access and the neighborhood was beautiful close to food stores and beach. I would definitely stay there again. 5+ Stars.”