โLoved the location, vibe, decor, courtyard, property, breakfast, cookies, tea, music.
Didnโt love fenced off walkway, smelly bushes in courtyard, broken door on bathroom.
Pros WAY exceeded the cons.โ
โBeautiful, new, comfortable, safe and convenient. Besides the lack of close bars and restaurants we had everything we needed. Of course the city is uber friendly we were just too early for some of the new bars and restaurants being built. Really enjoyed our stay. I would consider staying at another Roost down the road. โ
โBy home away from home- and always never lets me down- the staff are always friendly and welcoming and the place is so convenient to the water and my Irish pub and the water taxi is just around the corner and the deli next door has good reasonable food if you don't want to dine out. And the cinema is at the corner next to an icecream shop- what else does one need?โ
โClose proximity to everything in the inner harbor. Parking was free and the nightly rate was very modest given the area. And the cooked to order breakfast was great! โ
โI made my reservation here a month ago.
However, on the day of check-in, the front dest staff informed me that my reservation had been transferred to another location due to maintenance issues at the hotel, and the staff instructed me to go there.
This was an extremely frustrating and unprofessional way to handle a situation, and it was the first time in my life that I had experienced such a thing.
I asked to speak with her manager, but when I tried to call, the manager did not answer. I...
โWhile this property is close to Inner Harbor, what brings me back each time is the comfort offered by the beds. The quality of sleep I get is exceptional so I will continue to be a repeat customer.โ