โMy husband and I travel all around the world. We decided to celebrate his milestone birthday and retirement at The Ivy, which had been on our bucket list for a while. My goodness! It's the best hotel we've ever visited. If there were such a thing as a six star hotel, this would be it. The rooms, the luxurious touches, the service, the thoughtful design, the food, the ammenities--all perfection. No detail was overlooked. Everyone on the staff greeted us by name. Their car service was able to take...
โFirst stay here and they made our girls trip complete ! Treated us like returning customers/family and for that , this will be our new go to hotel in Baltimore. โ
โThe William Fell is a brand new hotel which opened in April of 2025. Located in Fell's Point in Baltimore, it is in the perfect location if you want to explore this neighborhood of fun shops, restaurants, bars, and attractions. The staff are really nice and very helpful. The room was pristine and the bed was comfortable. The TV enables a guest to access their Netflix, Disney, etc. accounts, besides access to live TV. My room was very quiet and I didn't hear other guests or hall noise. The...
โKevin the bartender was very personable, always in good humor. Also Iโm sorry to say I donโt remember her name , but the barista in the coffee shop was very pleasant every morning. The views from our room were wonderful and all of the staff was very friendly and positive. I would definitely stay here again.โ
โI made my reservation here a month ago.
However, on the day of check-in, the front dest staff informed me that my reservation had been transferred to another location due to maintenance issues at the hotel, and the staff instructed me to go there.
This was an extremely frustrating and unprofessional way to handle a situation, and it was the first time in my life that I had experienced such a thing.
I asked to speak with her manager, but when I tried to call, the manager did not answer. I...
