โI would like to mention Natalie,at reception, we had a issue re breakfast, we went to her and her customer service was excellent. She sorted our issue wuth care,compassion and efficiently. Well dine and thankyou,Natalie, we will definitely come again,with such excellent customer services โ
โWe stayed in a double room with en-suite breakfast was offered but refused as we had busy days
We returned to the hotel and had an evening meal they catered for our dietary restrictions
The food went down well with a pint of beer
The bed was comfortable and there was a micro fridge in the room โ
โNice to go back to this hotel after 12 months and itโs still a first class friendly place with great staff and wonderful rooms. Well done everyone ๐โ
โA lovely, comfortable and well appointed property with comfortable bedrooms and cosy public areas. The owners gave us clear, easy to understand directions to book inland how to gain access to the property. A great place to stay in Chepstow.โ
โThe owner was very helpful & accommodating, changed me from a twin room to a double & the restaurant isn't open so gave me a list of places to go for takeawayโ
โProperty was spotlessly clean and was unique because of its ghirka authenticity. Staff were friendly, polite and efficient in all aspects of their work.I would recommend this establishment to anyone wishing to stay or just requiring something different in the way of Asian cuisine โ
โExcellent service and very comfortable room Martin the
host was very friendly and nothing was to much trouble
We only stayed 4 nights but would have liked to stay longer if we had the time if only for the great breakfast
WE WILL BE BACK
Les & Genny. Southampton โ
