정원

베드퍼드 호텔 여행 후기

4 out of 5
베드퍼드 호텔
Southampton Row, 83-95, London, England

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1819개 이용 후기 중 883개" "
평점 8 - 좋아요. 1819개 이용 후기 중 658개" "
평점 6 - 괜찮아요. 1819개 이용 후기 중 176개" "
평점 4 - 별로예요. 1819개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 1819개 이용 후기 중 35개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Kyuyol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 2월에 8박 숙박함
답변 제공: Piotr 님, 2024년 2월 24일
Dear Kyuyol,Thank you for your 8/10 rating! We appreciate your feedback and look forward to welcoming you back for an even better experience next time.Best regards,PiotrReception Supervisor

10/10 - 훌륭해요

Seungho

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Mar 님, 2024년 1월 26일
Dear Seungho,Thank you for your great review of your recent stay at the Bedford Hotel.I am delighted that you had an enjoyable stay.The Bedford Team looks forward to welcoming you back.All the Best,

8/10 - 좋아요

Kyung Jin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 너무 좋았습니다. 그리고 룸 상태도 좋았구요 다음에 런던에 가게되도 다기 묵을 생각이에요
2023년 10월에 7박 숙박함
답변 제공: Mar 님, 2023년 10월 25일
Dear Kyung,Thank you for your great review of your recent stay at the Bedford Hotel.I am delighted that you had an enjoyable stay.The Bedford Team looks forward to welcoming you back.All the Best,

10/10 - 훌륭해요

KEEJOO

2023년 6월에 1박 숙박함
답변 제공: Isabela 님, 2023년 6월 15일
Dear Keejoo,Thank you for taking the time to review your stay at the Bedford Hotel ! We are happy to see that overall your have enjoyed your stay with us and hope to welcome you again soon!Kind regards,

6/10 - 괜찮아요

Heidi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
냉장고가 없아서 아쉽고 창문을 여닫기 힘들어서 불편했어요 그래도 서비스가 친절하고 방을 청결하게 유지해주셔서 좋았습니다
답변 제공: Mar 님, 2023년 3월 17일
Dear Heidi,Thank you for your review of your recent stay at the Bedford HotelWe appreciate your feedbackWe hope you give us the opportunity to welcome you back, and please request a fridge and we will gladly provide one to your room.All the Best,

8/10 - 좋아요

Donghoon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
건물은 오래 되었지만 관리가 잘 되어있고 위치가 도심 여행하기 좋았습니다. 특히 주변에 박물관과 작은 공원들이 있어서 여유롭게 도보 관광하기에도 좋았네요.
2022년 11월에 2박 숙박함
답변 제공: Agnieszka 님, 2022년 11월 19일
Dear Dinghoon,Thank you for your feedback about your recent stay at the Bedford Hotel.I am delighted that you had an enjoyable stay and that you could benefit from our excellent location. The Bedford Team looks forward to welcoming you back.

10/10 - 훌륭해요

A RAE

2022년 8월에 1박 숙박함
답변 제공: Agnieszka 님, 2022년 8월 15일
Dear Arae, Thank you for your amazing feedback of the Bedford hotel. I am delighted that you had an enjoyable stay. The Bedford team looks forward to welcoming you back.

8/10 - 좋아요

??

2022년 6월에 2박 숙박함

10/10 - 훌륭해요

hyungkeun

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
좋은 아침 조용한 룸 교통 요지 영국박물관 옆
2022년 6월에 1박 숙박함
답변 제공: Shirin 님, 2022년 6월 11일
Dear Hyungkeun, Thank you for your great review of your recent stay at the Bedford hotel. We are delighted you enjoyed your stay with us. The Bedford team looks forward to welcoming you back.

10/10 - 훌륭해요

SongEun

2022년 5월에 2박 숙박함
답변 제공: Reception Team 님, 2022년 5월 19일
Dear guest, Thank you for your great review of your recent stay at the Bedford hotel. I am delighted that you had an enjoyable stay! We look forward to welcoming you back to the Bedford hotel.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfied
We stayed 7 nights in satisfaction. The room is spacious, quite and cozy, of course there are some sirens on street but not bad as Manhattan. Everyday make a room and refill everything in the room, and very good service. Good location, close to both Russel sq. and Holborn in 5 min walk. There're quite good restaurants around hotel too.
2022년 5월에 7박 숙박함
답변 제공: Ioana 님, 2022년 5월 16일
Dear guest, Thank you for your great review of your recent stay at the Bedford hotel. I am delighted that you had an enjoyable stay! We look forward to welcoming you back to the Bedford hotel.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 9박 숙박함
답변 제공: Desmond 님, 2022년 4월 8일
Dear Guest, Thank you for your amazing feedback! The Bedford team looks forward to welcoming you back. Kind Regards Desmond Fernandes Night Manager

10/10 - 훌륭해요

Yoonseong

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
직원들 너무 친절하나, 제공하는 편의시설은 제한적이고 창밖의 소리가 창문을 연것처럼 들림
2022년 3월에 2박 숙박함
답변 제공: Aga 님, 2022년 3월 7일
Dear Yoonseong, Thank you for taking the time to provide a feedback on your recent stay at the Bedford Hotel. I am delighted that you had an enjoyable stay and that you were won over by our fantastic staff. We look forward to welcoming you back!

8/10 - 좋아요

INYEH

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 2박 숙박함
답변 제공: Aga 님, 2022년 2월 22일
Dear Inyeh, Thank you for taking the time to provide a feedback on your recent stay at Bedford Hotel. I hope you give us the opportunity to welcome you back!

10/10 - 훌륭해요

Julius

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Piotr 님, 2024년 5월 26일
Dear Julius,Thank you for choosing Bedford Hotel and for giving us a perfect score! We are delighted to hear that you had a wonderful stay with us.We look forward to welcoming you back to our hotel in the future. If there is anything specific you enjoyed or any suggestions you have, we would love to hear from you.Best regards,PiotrReception Supervisor

8/10 - 좋아요

Katie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A friend and I stayed for one night in a twin room. The room was clean and comfortable, but sadly the shower and bath adjuster was broken. You would try to have a shower and it would run at low pressure as it was filling the bath. It was too late to change rooms as we were going back out for the evening. The hotel in general was clean, staff very friendly/helpful, breakfast good choice, and in a good location for us.
2024년 5월에 1박 숙박함
답변 제공: Piotr 님, 2024년 5월 25일
Hello Katie,Thank you for choosing Bedford Hotel and for taking the time to share your feedback. We are glad to hear that you found our room clean and comfortable, and that you appreciated the friendliness of our staff, the breakfast selection, and our convenient location.We sincerely apologize for the inconvenience caused by the broken shower and bath adjuster. We understand how frustrating this must have been, especially since it was too late to change rooms. Your comments have been shared with our maintenance team to ensure this issue is addressed promptly.We hope to have the opportunity to welcome you and your friend back in the future for an improved experience.Best regards, Piotr Reception Supervisor

10/10 - 훌륭해요

Rhonda

Excellent
2024년 5월에 4박 숙박함
답변 제공: Piotr 님, 2024년 5월 20일
Dear Rhonda,Thank you so much for your perfect rating! We're thrilled to hear that you had a wonderful experience with us. Your feedback is greatly appreciated.We look forward to welcoming you back soon.Best regards, Piotr Reception Supervisor

10/10 - 훌륭해요

Veronica

좋아요: 청결 상태
2024년 5월에 2박 숙박함
답변 제공: Piotr 님, 2024년 5월 18일
Dear Veronica,Thank you so much for your perfect rating! We're thrilled to hear that you had a wonderful experience with us. Your feedback is greatly appreciated.We look forward to welcoming you back soon.Best regards,PiotrReception Supervisor

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the garden off the dining area and the staff were outstanding. My single room was small, but well appointed. I did find in noisy as it was opposite the elevators and overlooked a busy street.
2024년 5월에 2박 숙박함
답변 제공: Piotr 님, 2024년 5월 18일
Dear Mary,Thank you for taking the time to share your feedback. We're delighted to hear that you loved the garden off the dining area and found our staff outstanding. We appreciate your kind words about the well-appointed room.We apologize for the noise you experienced due to the room's location. Your comfort is important to us, and we will take your comments into consideration for future improvements. If you decide to stay with us again, please let us know, and we will do our best to accommodate you in a quieter room.Best regards,PiotrReception Supervisor

10/10 - 훌륭해요

Arisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
親切なホテルマン。お世話になりました!
2024년 5월에 7박 숙박함
답변 제공: Vlad 님, 2024년 5월 15일
Dear Arisa,Thank you for your kind words! We are delighted to hear that our staff could be of assistance to you. Should you require any further help or have any additional requests during your stay, please do not hesitate to contact us.Warm regards,VladReception Supervisor

10/10 - 훌륭해요

KUMIKO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
この価格での内容としてはパーフェクトです。地下鉄駅からも近く、道も平坦。付近にはスーパーやコンビニ的ストア、レストランも豊富で、これから定宿にする、と決めました。中庭でリフレッシュ出来るのが最高。冷蔵庫は無い。電気ケトルあり。
2024년 5월에 2박 숙박함
답변 제공: Piotr 님, 2024년 5월 12일
Dear KUMIKO,Thank you very much for choosing to stay with us and for taking the time to share your feedback. We are thrilled to hear that you found our location convenient and our facilities satisfactory for your needs.Regarding your comment about the refrigerator, we apologize for any inconvenience caused. We do offer refrigerators upon request, and we regret that this was not communicated clearly during your stay. Please know that our team is available 24/7 to assist with any additional amenities or services you may require to make your stay more comfortable.We greatly appreciate your feedback and look forward to welcoming you back on your next visit. Should you have any special requests for your future stays, please feel free to let us know in advance so that we can ensure everything is perfect for you.Thank you once again for choosing to stay with us. We hope to have the pleasure of hosting you again soon!Warm regards,PiotrReception Supervisor

8/10 - 좋아요

TOMOE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel is in an accessible location, close to universities and museums and in a safe environment. The hotel is clean and comfortable. The hotel staff are friendly and helpful, and they were also helpful in keeping my luggage after check-out. If I were to mention any drawbacks, I stayed in a single room, which I thought could be a bit bigger. Also, a fridge in the room would be very useful.
2024년 5월에 3박 숙박함
답변 제공: Piotr 님, 2024년 5월 11일
Dear Tomoe,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our hotel's location convenient and safe, with its proximity to universities and museums.It's wonderful to know that you found our hotel clean and comfortable, and we truly appreciate your kind words about our friendly and helpful staff. We're glad we could assist with storing your luggage after check-out.Regarding your comments about the room size and amenities, we appreciate your feedback. We understand the importance of space and convenience during your stay. Please note that fridges are available upon request, and we apologize for any inconvenience this may have caused during your visit. We'll take your comments into consideration as we continue to improve our guest experience.We hope to welcome you back in the future and provide you with an even better stay. Thank you once again for your valuable feedback.Warm regards,PiotrReception Supervisor

8/10 - 좋아요

Sanya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Vlad 님, 2024년 5월 9일
Dear Sanya,Thank you for your great review of your recent stay at the Bedford Hotel.I am delighted that you had an enjoyable stay. The Bedford Team looks forward to welcoming your back. All the Best,VladReception Supervisor

10/10 - 훌륭해요

Marcel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always was perfect.
2024년 4월에 3박 숙박함
답변 제공: Vijay 님, 2024년 5월 8일
Dear Marcel,Thank you for taking the time to let us know about your great experience at the Bedford Hotel.I am so delighted to hear how much you enjoyed your stay with us.We very much appreciate your kind comments and look forward to sharing your feedback with the entire Team and we will be sure to thank them for their continued high standard of service. Look forward to welcoming you back in the near future and please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing the Bedford Hotel. Warm regards,Vijay MukhoodAssistant Front Office ManagerBedford Hotel

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Vijay 님, 2024년 5월 8일
Dear Janet,Thank you for taking the time to leave us a review about your recent experience.We look forward to welcoming you back in the near future and please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing the Bedford Hotel. Warm regards,Vijay MukhoodAssistant Front Office ManagerBedford Hotel

10/10 - 훌륭해요

Debbie

2024년 4월에 1박 숙박함
답변 제공: Piotr 님, 2024년 5월 25일
Hello Debbie,Thank you for choosing Bedford Hotel and for giving us a perfect score! We are delighted to hear that you had a wonderful stay with us.We look forward to welcoming you back to our hotel in the future. If there is anything specific you enjoyed or any suggestions you have, we would love to hear from you.Best regards, Piotr Reception Supervisor

10/10 - 훌륭해요

Debbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazingly helpful! Front desk personnel is happy to accommodate any need you may have, from ordering car service to helpful suggestions on attractions and best way to get there. Property is clean, updated, and close to all main attractions, easily walkable. For those travelers like us who rented a car It’s great that they have a parking garage right on the property. Although rooms are small, they are completely functional and have everything you would need. I want to give a special recognition to the bartender(Albin) and our server (Riya). We started our trip by staying 1 night. We had drinks and dinner in the restaurant. No special requests about dinner that night or our order. (We were in and out in an hour.) We then left the property for 7 days. On our return (we stayed another 4 nights ) we walked back into the restaurant and both Riya and Albin remembered us, our drinks, as well as what we had ordered 7 nights ago! Amazing that this hotel has the kind of service that I usually only receive in a much more exclusive property. I would definitely recommend this charming hotel and would not hesitate to stay there again!
2024년 4월에 3박 숙박함
답변 제공: Vijay 님, 2024년 5월 6일
Dear Debbie,Thank you for taking the time to let us know about your great experience at the Bedford Hotel.I am so delighted to hear how much you enjoyed your stay with us.We very much appreciate your kind comments and look forward to sharing your feedback with the entire Team and we will be sure to thank Riya and Albin personally for their continued high standard of service. It is always rewarding for our hard-working members of staff to receive such positive feedback!We look forward to welcoming you back in the near future and please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing the Bedford Hotel. Warm regards,Vijay MukhoodAssistant Front Office ManagerBedford Hotel

8/10 - 좋아요

satish 님, Orange

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Good staff. A little tight in the room. Shower very small.
2024년 4월에 4박 숙박함
답변 제공: Vlad 님, 2024년 5월 4일
Dear Satish,Thank you for your review of your recent stay at the Bedford HotelWe appreciate your feedbackWe hope you give us the opportunity to welcome you back.All the Best,VladReception Supervisor

10/10 - 훌륭해요

Melissa 님, New York

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The restaurant was great, the elevators work only with key cards which was really safe, and the city centre was a walkable distance I was able to see everything in London and it’s steps from the British museum. Would rebook!
2024년 3월에 2박 숙박함
답변 제공: Vlad 님, 2024년 5월 4일
Dear Melissa,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay and found our restaurant to your liking. It's wonderful to hear that our convenient location allowed you to explore London easily, with the city center and iconic attractions such as the British Museum within walking distance. We're delighted that you were able to make the most of your time in the city.Your satisfaction is our top priority, and we would be honored to welcome you back for another enjoyable stay in the future. Should you decide to rebook, please don't hesitate to reach out to us directly. We look forward to the opportunity to host you again and provide you with another memorable experience. Thank you for choosing us for your visit to London!Kind Regards,VladReception Supervisor

10/10 - 훌륭해요

Danielle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was incredibly helpful and friendly.
2024년 5월에 1박 숙박함
답변 제공: Mar 님, 2024년 5월 2일
Dear Danielle,We're thrilled to hear that our staff provided you with exceptional service during your stay. Our team takes great pride in ensuring that every guest feels welcome and well taken care of. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!Kind regards,

10/10 - 훌륭해요

Will

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Mar 님, 2024년 5월 2일
Dear Will,Thank you for your positive rating! We're delighted to hear that you had a wonderful experience during your stay. If you have any further feedback or if there's anything we can do to make your next stay even better, please feel free to let us know. We hope to have the pleasure of welcoming you back soon!Kind regards,

10/10 - 훌륭해요

Rose

좋아요: 직원 및 서비스
Great stay at Bedford UK!
2024년 4월에 3박 숙박함
답변 제공: Mar 님, 2024년 5월 1일
Dear Rose,We're thrilled to hear that you had a great stay at the Bedford Hotel! If there's anything specific you enjoyed or if you have any feedback to share, feel free to let us know. We're here to ensure you have the best experience possible during your stay.Kind regards,

10/10 - 훌륭해요

Anna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ein wunderschöner Speiseraum mit schön angelegtem Garten. Aufmerksames und freundliches Personal. Sehr gut gelegen, um zu Fuß Covent Garden, British Museum ...zu erkunden.
2024년 4월에 4박 숙박함
답변 제공: Mar 님, 2024년 5월 1일
Dear Anna,It sounds like you had a wonderful experience at the Bedford Hotel! The dining room and garden seem to have made a particularly good impression on you, along with the attentive and friendly staff. Being well-located for exploring popular attractions on foot is definitely a plus. If you have any more details to share about your stay or if there's anything else you'd like to highlight, feel free to let us know!Kind regards,

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Bedford Hotel is ideally situated with restaurants, shopping, musuems, parks, tube stations, and bus stops nearby. The staff is professional, the rooms clean, and the beds very comfortable.
2024년 4월에 6박 숙박함
답변 제공: Vijay 님, 2024년 4월 28일
Dear Lisa,Thank you for taking the time to let us know about your great experience at the Bedford Hotel.I am so delighted to hear how much you enjoyed your stay with us.We very much appreciate your kind comments and look forward to sharing your feedback with the entire Team and we will be sure to thank them for their continued high standard of service. Look forward to welcoming you back in the near future and please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing the Bedford Hotel. Warm regards,Vijay MukhoodAssistant Front Office ManagerBedford Hotel

10/10 - 훌륭해요

Ofelia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo excelente Limpio, agradable la habitación Las Almohadas muy cómodas 👍
2024년 4월에 1박 숙박함
답변 제공: Vijay 님, 2024년 4월 28일
Dear Ofelia,Thank you so much for taking the time to let us know about your great experience at the Bedford Hotel.I am so delighted to hear how much you enjoyed your stay with us.We look forward to welcoming you back in the near future and please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing the Bedford Hotel. Warm regards,Vijay MukhoodAssistant Front Office ManagerBedford Hotel

6/10 - 괜찮아요

Norman 님, La Mirada

출장 여행
Area was convenient for Tube and walkable. The room was underwhelming for the price point and the hotel staff was somewhat unfriendly and distracted.
2024년 4월에 1박 숙박함
답변 제공: Vijay 님, 2024년 4월 19일
Dear Norman,Thank you for taking the time to share your experience and concerns with us. We're deeply sorry to hear about your negative interaction with our Hotel Staff.Providing courteous and professional service is fundamental to our commitment to Guest satisfaction, and we apologise if you encountered any unfriendliness. We take such feedback seriously and we want to address this matter with the relevant team member(s) to ensure that all Guests are treated with respect and professionalism.Thank you for bringing these matters to our attention. Your feedback is invaluable to us as we continuously strive to improve our services and meet the expectations of all our Guests.If it will be no trouble, please could you contact me directly or speak to a Duty Manager on shift so that we may discuss your review in more details if that works well with you.We hope to hear back from you and would really like to welcome you back again to stay with us here at the Bedford Hotel.Have a fantastic weekend.Warm regards,Vijay MukhoodAssistant Front Office ManagerBedford Hotel

10/10 - 훌륭해요

Judith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don't want to add a review.
2024년 4월에 3박 숙박함
답변 제공: Vijay 님, 2024년 4월 22일
Dear Judith,Thank you so much for leaving us a review, I am so delighted that you enjoyed your stay with us.We very much appreciate your very kind 5/5 score and I look forward to sharing your feedback with the entire team to thank them for their continued high standard of service. Look forward to welcoming you back in the near future and please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing the Bedford Hotel. Warm regards,Vijay MukhoodAssistant Front Office ManagerBedford Hotel

8/10 - 좋아요

Steve 님, Calgary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A quiet (for London) part of town that’s still walking distance to things like the British Museum or Covent Gardens.its bracketed between two Underground stations and well serviced by busses. There are budget-friendly food options and lots of middle-upscale dining too! The hotel itself can feel small for North American tastes, but like everything in London, you’ll adapt quickly and find it all very charming.
2024년 4월에 2박 숙박함
답변 제공: Vijay 님, 2024년 4월 19일
Dear Steve,Thank you for taking the time to let us know about your recent experience here at the Bedford Hotel.We hope to get another chance to welcome you back in the near future and please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing the Bedford Hotel. Warm regards,Vijay MukhoodAssistant Front Office ManagerBedford Hotel

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location near the British Museum. Breakfast was hearty. There are two subway stops within easy walking distance. Walls of my room were a little thin. The first night I could hear the conversations in the next room. After that, the room was vacant. Besides that issue, I had an excellent stay and would gladly return.
2024년 3월에 3박 숙박함
답변 제공: Piotr 님, 2024년 4월 17일
Dear Maria,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our hotel's convenient location near the British Museum and that you found our breakfast hearty. It's also great to know that you appreciated the proximity to the subway stops.We apologize for any inconvenience caused by the thin walls in your room. Your comments are important to us, and we will certainly look into ways to minimize noise disturbances for our guests' comfort.We are thrilled that despite this issue, you had an excellent stay with us and would gladly return. We look forward to welcoming you back on your next visit to London.Warm regards,Piotr Reception Supervisor

10/10 - 훌륭해요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Clean tidy close to loads of restaurants
2024년 4월에 2박 숙박함
답변 제공: Mar 님, 2024년 4월 15일
Dear Joanne,We're glad to hear you enjoyed your stay at The Bedford and appreciated the convenient location close to many restaurants. Our team works hard to maintain a clean and tidy environment for our guests, and we're pleased that you found it satisfactory. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Kind regards,

10/10 - 훌륭해요

Ender 님, Barcelona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Piotr 님, 2024년 4월 13일
Dear Ender,Thank you very much for rating our hotel with a perfect score of 5 out of 5! We are delighted to hear that you had an excellent experience during your stay with us. Your feedback is truly valuable to us.We hope to welcome you back soon for another wonderful stay. If you have any specific comments or suggestions you would like to share in the future, please feel free to reach out.Warm regards,PiotrReception Supervisor

8/10 - 좋아요

Norman 님, La Mirada

출장 여행
Expected more for the price
2024년 4월에 1박 숙박함
답변 제공: Piotr 님, 2024년 4월 12일
Dear Norman,Thank you for sharing your feedback with us. We sincerely apologize that your recent stay did not fully meet your expectations.We greatly value your perspective and would appreciate more details about your experience so we can address your concerns directly. Your insights are crucial to our ongoing efforts to enhance our services.Please feel free to contact us via email at your convenience. We hope to have the opportunity to welcome you back and provide you with an improved experience that exceeds your expectations.Warm regards,PiotrReception Supervisor

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value
2024년 4월에 2박 숙박함
답변 제공: Vijay 님, 2024년 4월 11일
Dear Steven,Thank you for taking the time to let us know about your recent experience.We look forward to welcoming you back in the near future and please feel free to contact me directly anytime as it will be my pleasure to assist you.Thank you for choosing the Bedford Hotel. Warm regards,Vijay MukhoodAssistant Front Office ManagerBedford Hotel

10/10 - 훌륭해요

Devendra 님, Wheaton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location, friendly staff, great internet
2024년 4월에 1박 숙박함
답변 제공: Piotr 님, 2024년 4월 11일
Dear Devendra,Thank you again for this gloving review!

10/10 - 훌륭해요

Devendra 님, Wheaton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wanted a location close to the British Museum and this was great. Rooms were clean, breakfast was delicious and the internet was super fast.
2024년 4월에 2박 숙박함
답변 제공: Piotr 님, 2024년 4월 11일
Dear Devendra,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our convenient location near the British Museum and that our clean rooms, delicious breakfast, and fast internet exceeded your expectations. Our team takes pride in providing exceptional service, and we're thrilled that you found our staff friendly and helpful.We hope to welcome you back on your next visit to London!Best regards,PiotrReception Supervisor

8/10 - 좋아요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
OK hotel beliggende centralt i London, med et meget serviceminded personale, både i reception og ved servering af den inkluderede morgenmad - altid opmærksomme og parate til at besvare spørgsmål. Rengøring var der hver dag, intet at udsætte på det - dog undrer det mig, at der er sat et lille info skilt op på badeværelset om at genbruge sit håndklæde ved at hænge det op igen og alligevel blev det skiftet hver dag. Værelset var et standard værelse med 2 enkeltsenge, toilet for sig og håndvask/bad for sig i 2 separate rum. Ikke fancy, men det fungerede for os. Havde 6 overnatninger og var godt tilfredse med opholdet. Kommer gerne igen.
2024년 3월에 6박 숙박함
답변 제공: Mar 님, 2024년 4월 10일
Dear Peter,Thank you for sharing your experience at the Bedford Hotel! We're delighted to hear that you found our staff to be service-minded and attentive, and that you enjoyed the central location of the hotel. We appreciate your feedback regarding the towel reuse program and will certainly look into improving our practices in that regard. It's wonderful to know that despite any minor issues, you had a satisfying six-night stay and that you would love to return. We look forward to welcoming you back on your next visit to London!Kind regards,

10/10 - 훌륭해요

Steve 님, Calgary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bedford Hotel feels like a little oasis of zen in big and wonderfully crazy city. There’s just enough of everything. The area around the hotel feels really safe (and my frame of reference are big boring Canadian cities). I found budget-friendly food-choices all within a block or two’s pleasant walking distance. Note: All of London seems to have a different mindset around accessibility than does North America, but that shouldn’t reflect specifically on any hotel.
2024년 4월에 2박 숙박함
답변 제공: Mar 님, 2024년 4월 9일
Dear Steve,It sounds like you had a delightful experience at the Bedford Hotel! We're thrilled to hear that you found it to be a peaceful retreat amidst the bustling city of London. Your observation about accessibility differences between London and North America is noted, and we appreciate your understanding. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We hope to welcome you back for another relaxing stay soon!Kind regards,

6/10 - 괜찮아요

Felix Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Unfortunately, the bathroom facilities in our room were not up to par
2024년 4월에 3박 숙박함
답변 제공: Mar 님, 2024년 4월 9일
Dear Felix Thomas,We're sorry to hear that the bathroom facilities in your room did not meet your expectations. Please accept our sincerest apologies for any inconvenience this may have caused during your stay. We appreciate your feedback and will take it into consideration as we strive to improve our accommodations. If there's anything specific you'd like to address or if you have any further comments, please feel free to let us know. We value your input and hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to Russell Square and British Museum. Rooms are small and functional.
2024년 3월에 2박 숙박함
답변 제공: Piotr 님, 2024년 4월 3일
Dear John,Thank you for sharing your feedback. We're pleased to hear that you found our hotel's proximity to Russell Square and the British Museum convenient for your stay. We understand your comments regarding the room size and functionality, and we'll take them into consideration as we strive to continuously improve our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there's anything else you'd like to share with us, please feel free to reach out.Best regards, Piotr Reception Supervisor

10/10 - 훌륭해요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Can’t beat the location with easy access to the Tube and bus routes right outside the Hotel Entrance. Nice breakfast to get your day started.
2024년 3월에 6박 숙박함
답변 제공: Piotr 님, 2024년 4월 3일
Dear Jonathan,Thank you for sharing your experience! We're thrilled to hear that you enjoyed our convenient location with easy access to public transportation. It's great to know that you found our breakfast satisfying and a perfect way to start your day. We appreciate your feedback and hope to welcome you back soon! Best regards, Piotr Reception Supervisor