Mstay Russell Court Hotel

Property class: 3

Choose dates to view prices

Close to Olympia Events and Kensington High Street, Mstay Russell Court Hotel provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double

A modern bedroom with a bed, bedside tables, a mirror, and artwork on the wall.

Double

8.0 out of 10
Very good
(1 review)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single

A small, neatly arranged bedroom with a bed, a window with curtains, an air conditioning unit, and a mounted television.

Single

  • Garden view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple

Two single beds with brown and white bedding, a black headboard, and a small bedside table with a lamp.

Triple

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Twin

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family

A hotel room with two beds, a wooden headboard, a window with blinds, and a wall-mounted artwork.

Family

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Deluxe

A hotel room with two beds, a TV, a desk, and a chair.

Family Deluxe

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Located in Kensington, a neighborhood in London, Mstay Russell Court Hotel is near a metro station. Royal Albert Hall and Marble Arch are notable landmarks, and some of the area's popular attractions include Natural History Museum and London Eye. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Wembley Stadium. Visit our London travel guide
Map
Russell Road, 9, London, ENG, W14 8JA

What's nearby

  • A busy street with a prominent High Street Kensington Station sign, a glass-fronted store, and a sushi restaurant.
    Kensington High Street
    2 min walk - 0.2 km
  • A red sculpture of a dancing figure on a platform in an indoor space with a high ceiling and railings.
    Olympia Events
    4 min walk - 0.4 km
  • A serene pond with red maple leaves, surrounded by rocks and greenery.
    Holland Park
    8 min walk - 0.7 km
  • A historic building with two prominent towers and intricate architectural details.
    Cromwell Road
    11 min walk - 0.9 km
  • A modern Westfield shopping mall with glass facades and a Costa Coffee store.
    Westfield London Shopping Centre
    15 min walk - 1.3 km

Getting around

  • Kensington (Olympia) Station
    3 min walk
  • West Kensington Underground Station
    13 min walk
  • Heathrow Airport (LHR)
    32 min drive

Restaurants

  • Kampai Kensington
    7 min walk
  • Eat Street
    6 min walk
  • Chef Javad Persian Cuisine And Bar
    5 min walk
  • Warwick Arms
    6 min walk
  • The Cumberland Arms
    7 min walk

About this property

Mstay Russell Court Hotel

  • Hotel near Kensington High Street
  • Close to Olympia Events and Westfield London Shopping Centre, Mstay Russell Court Hotel provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • A front-desk safe, multilingual staff, and smoke-free premises
    • Tour/ticket assistance, concierge services, and an elevator
    • Luggage storage
  • Room features
  • All guestrooms are individually furnished, and include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • 19-inch flat-screen TVs with digital channels
    • Electric kettles, daily housekeeping, and desks

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Frequently asked questions

Is Mstay Russell Court Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Mstay Russell Court Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at Mstay Russell Court Hotel?

Check-out is at 11:00 AM.

Where is Mstay Russell Court Hotel located?

Located in Kensington, this hotel is within a 5-minute walk of Kensington High Street and Olympia Events. Westfield London Shopping Centre and Kensington Gardens are also within 1 mi (2 km). Kensington (Olympia) Station and Kensington (Olympia) Underground Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mstay Russell Court Hotel Reviews

8.2

Very Good

9.0

Cleanliness

8.2

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 144 out of 427 reviews
Rating 8 - Good. 185 out of 427 reviews
Rating 6 - Okay. 70 out of 427 reviews
Rating 4 - Poor. 16 out of 427 reviews
Rating 2 - Terrible. 12 out of 427 reviews

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Like sleeping in an ashtray

Like sleeping in an ashtray. The room had clearly been smoked on and used by a smoker. I awoke with a sore throat each morning and could smell stale smoke constantly during my stay. I was telephoned had told to check in at another premises. Not too far away however I had a heavy bag and had already travelled a few hours. The advert shows a large breakfast offering. Ignore it there is none at all. The saving grace was the staff booking in who were very courteous and the 24 hour helpline who recharged my room key.
Stayed 2 nights in Jul 2021
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities

Awful.

Awful. Bed side lamps not working the from day one to five and the hotel only apologised and said they couldn’t do anything about it, so we had to use the main lights and keep getting up and walking to the otherwise of the room to switch on and off. The shower blocked and over flooded the bathroom on the third night, and no help was available as reception closes at 5PM the middle of the night helpline suggested we pour hot water down it with a kettle... - to an already over flooded shower and sink hole. We awaited a response from the hotel and didn’t receive anything until the day we checked out (we had to contact them) in which they offered a later check out time which we accorded but felt it wasn’t enough considering we were up until 3AM ensuring the flooded shower water didn’t enter the main room and then we locked ourselves out due to scavenging the hotel for towels or anything of use to dry with. The compensation was awful and we haven’t received any at all, and we’re threatened to leave or risk losing our security deposit, because we felt a 3PM check out wasn’t enough - (we checked out at 1PM, 1 hour after the checkout time of 12PM). Awful experience and won’t be booking again.
Stayed 4 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good! Clean and tidy overall. But it was a shame there no one at the reception for little enquiries. Plus no way to heat up your food!
Stayed 7 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We loved the area, and the commodities inside the hotel room. Mini fridge abs microwave meant being able to purchase food to use instead of buying out. The room was spacious, clean abs couple friendly. Cons: skirting boards were all broken and unstuck from the wall which adds worry considering a deposit is required in case of damages (what if they think I did it) kind of worry; a light bulb was also damaged on one side of the bed (personal lamp), room cleaning service was also not fixed, as it was anyway we’re between 12PM and 2PM.
Stayed 2 nights in Mar 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rolige omgivelser

Gode og rolige omgivelser. Superfint værelse og dejlig engelsk morgenmad.
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and close to the fair
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Disliked: Staff & service

Don’t expect good service

The place was okay, However the staff were not polite or friendly.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propriété , confort literie, calme ,prises usb,breakfast, accessoires dans la chambre et linge Un bémol pour trouver l'hôtel quand on sort du metro
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest hotel i have been to. I am quite allergic to dust, but with this hotel, I have no problem with my allergy whilest staying there.
Stayed 5 nights in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was tiny, ok for one person for one night but otherwise would be difficult.
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Die zimmer viel zu klein, sieht man auf fotos nicht. Personal so unsympatisch, kein guten morgen wünschen, nicht auf gespräche eingehen einfach eine katastrofe
Stayed 3 nights in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Traveling solo for a weekend in London. Great location, very clean room and service. the room (double bedroom) has no space, it is a small room with clever ideas to make it a bit comfortable.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Very nice and clean room with wc and shower. Reception staff friendly and helpful. Recommended if you fancy a nice spot in central London.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

아주 좋았어요

깨끗하고 서비스도 좋았습니다. 아주 안락하니 좋네요^^
Stayed 3 nights in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness
The bedroom, although clean was very small The dining area for breakfast was also small and quite claustrophobic The hot food was not very hot although there was a reasonable selection
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깨끗 편안한 M스테이 러셀 코트 호텔

한국으로 같으면 연립주택을 호텔로 개조한것 같음 그래서 로비나 접견실 같은게 없음. 하지만 개조한지 얼마 안되어 그런지 깨끗하고 쾌적하였음.
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kensington

Immer wieder netter Aufenthalt . jederzeit gerne nochmals
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for Olympia Trade Fairs. Clean, quiet and comfortable.
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Reembolso de cama extra $40

Me cobraron la cama extra cuando yo solicité una habitación para 6 pers
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay in lovely room

Room was clean, comfortable, relatively quiet and very warm. En-suite shower room was clean and modern. Toiletries, and hair dryer provided. Bed and towels changed daily. Kettle, tea bags selection, coffee etc supplied. Breakfast was basic, self service. Bread to toast, cereal, boiled eggs, yogurt and apples plus tea or coffee served to you. Adequate but I probably wouldn’t bother with the breakfast again. Many cafes close by were breakfast could be bought. Overall a lovely stay and would definitely stay there again. Locality nice with shops, cafes and restaurants and tube station about 10 minutes walk away. I’d rate it 9.5 out of 10.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Trevlig personal. Lite väl lyhört utanför rummet, men inget som störde sömnen. Helt ok frukost, fanns lite blandat att välja mellan. Litet rum, men man är ju ute mest hela dagarna så det passade oss.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MStay

Lovely clean hotel, friendly and helpful staff. Good breakfast.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unlikely to stay there again.

The table, remote kettle and other things in the room were very dusty so unlikely they’re cleaned regularly. However the bed was clean. The room is spacious and hotel close to good eats. However do not have a waiting area, no Vending machine or area to buy water unnecessary things so you have to go out of the hotel and this is very inconvenient. The person at the front desk was amazing. Very polite very helpful. I’m embarrassed I can’t remember his name I think it’s David, he’s from Columbia. This hotel is very close to the Olympia train station so that’s helpful
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Liked: Staff & service
Zimmer klein, Sauberkeit geht so, Frühstück nicht allzu viel Auswahl Aber alles in allem ausreichend zum Schlafen.
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

The staff at this hotel were very pleasant and helpful.

Very satisfied
Stayed 5 nights in Dec 2019