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"The room was very dusty. The loft steps looked like it hadn’t been mopped or dusted for months. The hot water in the shower did not work. After running the water for more than 10minutes, the water was still dirty. The refrigerator wasn’t working. I had to turn it on when I arrived but by morning the fridge was no longer on and my dog’s food was spoiled. This is my 4th timing staying here and the experience just gets worse and worse. The only reason I return is because my event is so close by. Otherwise, I would never return to this hotel. They need to hire better cleaning crew. And why does the elevator not work after 10pm?"

"Great "

"."

"Convenient"

"The room was fine, the bed comfortable. There was no toilet paper in the bathroom. There was Kleenex, but no TP. It took my 25 min waiting in line to be checked in. I was so tired b/c of traveling all day from Europe that I had no energy to complain about it. I don't know if the hotel's understaffed, but I paid $200+ to stay there. "

"Brian and front desk staff were super helpful from start to finish. Great locaiton. I'll be back if possibe."

"Thank you"

"nickel and dimed fees."

"Comfortable room"