Hilton overbooked and then blamed us. Then the staff became rude and made us wait hours and hours to check in! As Hilton Honors Members I've never had this happen! I can't believe that this is what it has come to. My family and I are NOT the only ones that were disappointed. We stood in line for an hour to check in at 3, finally getting checked in by 4! Don't forget, we had events for the TOP school in the area LMU happening. We missed a few events AND weren't dressed properly. Our clothes were on a rack at the hotel! I'm so upset, I will go to the top with this. It was definitely the lowest of low for the weekend!!!