Find Hotel with a Concierge in Los Angeles, CA

Our second visit was flawless (I said in my last review that this was a place you'd want to come back to again and I meant it). The HBA doesn't rely on flash and superficial luxury to impress. Superb comfort, attention to detail, and quality of service is what sets it apart. The staff is truly the best I've seen in all my travels and you can feel they enjoy and have a genuine pride in managing their guests. Even though it's exactly what we came for, still amazed again by how private the property...

Unique set up in very convenient way. Awesome Staffs

Friendly, clean

10/10 staff !

This is the 3rd time I've stayed at this hotel and the continued excellent service combined with the comfortable, spacious rooms have confirmed my opinion that this is hands down the best place to stay in Los Angeles.

As a frequent business traveler, I'm always looking for a hotel that isn't a sterile reminder that I'm sacrificing quality of life to be on the road. The Olivia Hotel is one of the few hotels that doesn't constantly remind me that I'm traveling for work. At the heart of the hotel is an intimate cafe with a simple yet well-executed complimentary breakfast. You can pick and choose the items you want, from overnight oats to quiche and even avocado toast. The coffee program feels fit for even...

The hotel is simply gorgeous! The design and decor are breathtaking. The room was so pretty, clean, it smelled nice, the bed was the best part super comfortable and cozy. The service was ok from staff at the front desk and the evening host at the Cara Cara rooftop restaurant, definitely needs a little improvement in that area. The gentleman that checked us in was the only one at the front desk to be friendly and helpful with us, I wish I would remember his name. He gave us an early check in and...

Love the friendly and kind concierge. The rooms are nicely decorated and the furniture is lovely.

Staff were very friendly, breakfast was great. FREE parking was awesome . It was limited but great that it didn’t cost anything

The room was spacious and everything appeared clean, including the carpet which was dark in color. However, we later discovered that the bottom of the white slippers we wore, which were provided by the hotel, were black.This was a clear indication that the carpet is in need of a good shampoo. I believe that vacuuming is being done on a regular basis, but a deep thorough cleansing of the carpets is definitely needed.

Top tier everything. Make your money and go enjoy it at the intercontinental.

Great staff very comprehensive in All aspects lkepomg It simple

What truly makes this Sonder Craftsman special is all about the onsite staff! I have stayed here for close to a month. At the front desk always with a smile you will meet Tiana, Sophie, Em and every person working this position. They are all full of positive energy, kindness, humanity and extreme professionalism. The same goes for the 24/7 Security Gaurds, Omar, Demil and others will make you feel safe and welcome home as you come and go. They are authentic proving how far kindness and...

Staff was amazing

Loved the romantic rooftop bar, and the whole hotel is beautifully appointed. Special thanks to Yuri(?) at the front desk, who upgraded my partner and me to a suite due to our original room not being ready on time.

Very welcoming

I showed up at the Royal Palace with my back completely thrown out while on a solo roadtrip and was very moved by the staff's kindness. They helped me get into my room early so I could lie down, and when it unexpectedly got much worse they helped me extend my stay and even brought me a fork when my food delivery was missing one! I will absolutely be back and especially recommend the Royal Palace to anyone dealing with medical stuff or disabilities. They were so understanding and nice which made...