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Beautiful property. Wonderful service and food.

Great stay at Hotel des Balances. Had a lovely balcony room facing the water. Friendly staff. Comfortable bed. Located in the middle of everything. Highly recommend, pic on the hotel’s balcony.

Super location and great hotel. Very nice rooms spacious and comfortable. Walking distance to everything. Staff was helpful in recommending things to do and where to go.

Amazing

Beautiful

We asked for a lake view room upon reservation and when we arrived, we were upgraded to a suite with not only a lake view, but a balcony. The accommodations were not only spacious and comfortable, but the room was beautifully appointed with an antique desk and dresser, lovely chandeliers, roomy closets and a double sink bathroom. Details and little touches make this hotel special. We received a bowl of fruit, a handwritten note of welcome, and binoculars to enjoy the spectacular views offered...

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The room was really spacious and had an awesome lake view. The hotel staff was very friendly and helpful. They give you a free bus pass to use during your stay. You get on right out front and it takes you to the city center or train station in about 15 minutes. Very easy and convenient. After a day of sightseeing it was nice to come back to our room, make some hot tea, and slip into a cozy robe and slippers. I also thought the price of the room was very reasonable considering how expensive...

Fantastic location!! Very clean and well maintained. This hotel has the best included hotel breakfast of any that i’ve ever seen! I would stay here again!!

We were very pleased with our 2 night stay in Lucerne at the Cascada. The hotel is a convenient distance from the train station, an easy walk with luggage but far enough away that you can't hear trains. Reception was excellent and was able to get us into our room a couple hours before check-in time. They also were able to put us in a room towards the quiet back side of the building (little to no street noise.) Switzerland uses outlet plugs which are different from anywhere we've been in Europe....

Walking distance to Old town Luzern

Fabulous Hotel and great service! Would definitely recommend!

Great staff and great location! The only problem I had was the toillet in my room had no door! So if you are not comfortable, make sure to ask from staff!

Have stayed in many hotels in Luzern over the years but I now try to go back to the Wildenmann when I have the chance to visit Switzerland. It is consistently at the high standard that you would expect in Switzerland.

We loved this unique boutique hotel! Comfortable, clean, nice people, good convenient area, easily walkable from the train station. Very delicious treat left on our bed upon arrival. I judge a hotel by the shower…is the water very hot, does it trickle or stream, things like that. This hotel had a great shower! There was no air conditioner, but we were fine in early June. Very good breakfast as well.

Absolutely amazing stay. Didnt try out the spa but this was an amazing hotel. I believe it was a little slow so the staff upgraded me to a room that faced the lake. Breathtaking views. Anything in the mini fridge is free of charge and breakfast is included. All things that really matter when traveling in an expensive country. Would highly, highly recommend.