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"Lovely staff great location"

"I was a guest at The Mole checking out on Monday, 2 February. When I returned home I realised that I had misplaced my stainless steel Rolex. I spoke that evening to Steve Parfitt on reception who immediately checked the pool locker and kindly called me back to inform me that he had found it. Steve offered to meet me at the railway station some 15 miles away and I took the train down, and he was able to return my watch to me in person. This watch holds particular sentimental value, as my two brothers and I all own the same model. I am therefore extremely grateful for Steve’s honesty, efficiency, and kindness. I would like to commend The Mole Resort for employing such a trustworthy and dedicated member of staff. Steve Parfitt is truly a credit their organisation, and they and the guests are very fortunate to have someone of his calibre on their team. This reflects very well on the Mole resort. I would just like to add the the pool and sauna facilities of "The Mole" are outstanding - as are their honest efficient staff. "

"1st class bar as passed on to the kind staff only thing in my room was needed really was needed blackout curtains."

"First impresion when entering room was, Wow, with plenty of draws, wardrobe, three piece suit, onsuit bathroom shower plss roll top bath. "

"Love this hotel so much. There was some confusion over the room that I thought I had booked, but that was really my fault rather than the hotel, but they went to all lengths to make sure we were happy - and we were. Staff are super friendly, not just in the hotel but the restaurant for breakfast and in the attached pub next door. Such a great stay - thank you for looking after us :) "