โItโs a brand new hotel so expected it to be clean. However was very impressed with how comfortable it was, amazing shower and very engaging staff. Would definitely stay again.โ
โWe stayed in a double room with en-suite breakfast was offered but refused as we had busy days
We returned to the hotel and had an evening meal they catered for our dietary restrictions
The food went down well with a pint of beer
The bed was comfortable and there was a micro fridge in the room โ
โvery helpful staff. Comfortable room. Easy access to the M4 and Celtic Manor golf courses. ould do with anothert electric vehicle charging point.โ
โLovely property with plenty on site parking. Great location in town. Customer service systems for pre-check in and check in are great, but the little bits of human interaction especially at check out felt impersonal (at best), incongruent with the rest of the experience.
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โComfortable bedding, beautiful view of the city and accessible shower was great for my arthritic knees as a chair was available.
Staff were helpful and looked after our luggage well.
Slight improvements could be made on the cleaning due to finding small stains on towels and shower curtain, but everything else including the bed was perfect.
Was very pleased to see a hotel that included eco friendly benefits and would love to see more of it in other hotels in the future!โ
โThe hotel was excellent for access to local attractions. As it did not offer dinner or breakfast there were several places ranging in price to obtain food very nearby. Staff excellent and friendly ready to help. Bonus for us was we were able to take our dogs. โ
โa REAL surprise I had no idea how lovely and quaint Usk is and so pretty with flowers. Everyone was friendly.
The staff were so helpful and the food portions not only yummy but be warned they are huge a starter is like a main course
We WILL be back โ
