โStaffs are all very friendly and helpful. I was confused at the check-in when they request for my payment which was already finished via hotels.com. I think it is the basic knowledge that customer and hotel both know. If a customer might be confused due to his/her consecutive travels, the hotel must not be confused. When I showed the receipt from hotels.com, the staff said "I believe you." which makes me feel lying while proving my payment. I have travelled for decades, but this was my first...
โVery clean and good location.
Staff are kind and breakfast is good for kids.
I wish to stay at hear again in the near future with my kids Sofia and Jenny.
์์นจ ์์ฌ๋ ์ข๊ณ ์์น๋ ์ข์์.
์ง์๋ค๋ ๋งค์ฐ ์น์ ํด์ ๋ค์ ๊ฐ๊ณ ์ถ๋ค์.โ
โUn hotel en excelente estado, las habitaciones cรณmodas y limpias. El personal muy amable, especialmente Aya, es una chica muy amable y cรกlida. Nos hicieron sentir como en casa. La impresiรณn al llegar a la entrada (en la calle y subiendo el ascensor, no se asusten) es muy distinta cuando se estรก dentro del hotel. โ
โI checked in late but the staff was very helpful and accommodating. I got the room that I booked with the amazing unobstructed view of the river. I had some laundry and it was done at a very cheap price. The room was neat and clean, the terrace is large and private, bed is very comfortable and the bathroom is large and newly renovated. The staff is really caring, attentive and went above and beyond to make my stay enjoyable. โ
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Dear Najwa and Merna,
I wanted to take a moment to express my heartfelt gratitude for the exceptional service you provided during my stay at the Hotel YOU Cairo Nile View. Your attentiveness, professionalism, and warm hospitality made my experience truly memorable.
Thank you for going above and beyond to ensure everything was perfect. Your efforts did not go unnoticed, and I deeply appreciate your dedication.
I wish you all the best in your careers and hope to see you again during my next...
"Staffs are all very friendly and helpful. I was confused at the check-in when they request for my payment which was already finished via hotels.com. I think it is the basic knowledge that customer and hotel both know. If a customer might be confused due to his/her consecutive travels, the hotel must not be confused. When I showed the receipt from hotels.com, the staff said "I believe you." which makes me feel lying while proving my payment. I have travelled for decades, but this was my first experience. Other than that, mostly the stay was good. The window cannot block the road noises and I successfully blocked the sound by using my earplugs. The staffs kindly arranged a breakfast meal box because I needed to check out at 4:20AM. That was simple but nutricious box, and I appreciate it. The hotel is on the first floor and it is hard to find from the outside. These will be useful advice to anyone who stays here."
