Find hotels near Markel Building, Richmond from ₩132,480

"DO NOT BOOK THIS PROPERTY! We booked this house because our family likes playing games & pinball, for location and outdoor space, but upon arriving we were hit with a heavy stench of mold, pet odor, and decay. The listing photos are clearly outdated — the place is neglected, not charmingly retro. We had to buy odor neutralizers and clean the fridge and bathroom ourselves after 15+ hours of traveling. Many listed amenities were unusable: washer/dryer blocked with the owner’s items, a non-working grill, dirty and disorganized patio furniture with a broken umbrella. The “in-room dining area” is just a pinball machine table with no legroom. No water dispenser aside from the kitchen tap. Dirty dishes in the dishwasher and expired food in the fridge. We found rodent droppings under the sink. The full bathroom sink and shower show rust, leaking faucets, missing tiles, and peeling ceiling paint from poor ventilation. The house is a fire hazard — extension cords run under rugs, and some outlets and switches are broken. We cleaned areas and took photos to document issues. We would have canceled if we’d known how bad it was; the small compensation received after complaining doesn't equate to the steps taken to mitigate the issues to feel a bit more comfortable. This property is not worth the price. Owner, please remove this listing, repair the damage, and maintain basic cleanliness and safety — there are clear health and safety concerns. This is an honest warning to future guests."

"If you just need a bed and are passing through, I guess it's fine. Skip the breakfast, not edible."

"Terrible toilet did not flush took three days for a plunger. I needed my fire arm because random people kept knocking on my door and bed bugs!!!?"

" Breakfast was pretty standard hotel fare - waffles, pastries, eggs (probably powdered). A little fruit. Only one elevator worked. The pool was covered when we arrived. A couple of days later the cover was removed only to reveal brown, scummy water. My reservation said “in season swimming” but this pool needed a major cleaning. Staff friendly. "

"Nicest staff. Great everything."

"Great breakfast, easy street parking…friendly staff"

"Great hotel and great staff.. our only real negative feedback is that the gym is middling at best if we are being charitable… and realistically disappointing relative to the hotel’s overall high price/high value positioning in the market. you all can do better!! equipment, lay-out etc etc sub-par. "

"The cleaning products they used really smelled. The bar also closed really early on Sunday."

"The property itself is in rough shape. Only 2 of the 4 elevators were operational causing long delays for upper floor guests. Our room was clean, but: 1) The bathroom door would only close if lifted and slammed. The hinge wasn't fully screwed into the jamb and the maintenance person who visited the room claimed " it can close" so he performed no work. Not good for a couple where one of us had recent back surgery and the other has a bum shoulder. 2) One of the sheer curtains was missing in its entirety, prohibiting privacy while lighting the room. The second sheer was shredded, with large gaping holes. 3) The room was covered in leftover double-sided tape from somebody's room decorations. There were numerous on the walls and ceiling. 4) The bedroom desk lamp (designed to be a desk to ceiling mounted item) wasn't screwed into the ceiling and would topple over when switched on or off. The lamp was wrapped in blue tape, so I have to assume that hotel staff knew of this deficiency. 5) The suite door was missing a sweep, leaving a large gap under the door which allowed all of the hallway and atrium noise to filter into the room. 6) The shower pan leaked all over the bathroom floor. The doors sealed properly, but the leak was from the bottom of the shower itself. 7) Most importantly, the A/C was non-functional. Our room was 80 degrees and the hotel's resolution was to provide a box fan to circulate the hot air. This hotel has been entered onto our "no go" list. 2 out of 10 at best."