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Palais Clementina & Spa

4.0 star property
At Palais Clementina & Spa in Tassoultante, travelers find a peaceful retreat with an outdoor pool and authentic Moroccan dining experiences

Choose dates to view prices

This tranquil getaway offers garden views and a refreshing poolside bar where guests can relax after a day of exploration. The property features a traditional Turkish bath/hammam, while the spa provides restorative treatments including massages and facials.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | View from room

Deluxe Double Room, 1 King Bed

  • Garden view
  • 55 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory foam beds, in-room safe, individually decorated

Deluxe Suite

  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Apartment

Family Apartment | Premium bedding, memory foam beds, in-room safe, individually decorated

Family Apartment

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Futon
  • Free WiFi

View all photos for Comfort Suite

Comfort Suite | Premium bedding, memory foam beds, in-room safe, individually decorated

Comfort Suite

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located in Tassoultante, a neighborhood in Marrakech, Palais Clementina & Spa is in a rural area and near a boardwalk/promenade. Bab Agnaou and Bab El Djedid are local landmarks, and travelers looking to shop may want to visit Jemaa el-Fnaa and Al Mazar Mall. Majorelle Garden and La Plage Rouge Swimming Pool are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Marrakech travel guide
Map
Route de l'Ourika, Km 8, Marrakech, 40000

What's nearby

  • Marrakech_AvenueMohamedVI_553248633981720891-6
    Avenue Mohamed VI
    9 min drive - 4.4 km
  • Marrakech_AgdalGardens_6130068-8
    Agdal Gardens
    11 min drive - 5.9 km
  • La Plage Rouge Swimming Pool
    9 min drive - 4.4 km
  • Al Mazar Mall
    12 min drive - 6.6 km
  • PalmGolf Marrakech
    13 min drive - 6.6 km

Getting around

  • Marrakech Central Station
    12 min drive
  • Menara Airport (RAK)
    19 min drive

Restaurants

  • Snob Beach
    7 min drive
  • Boucherie Hammoud
    12 min drive
  • Bo Zin
    5 min drive
  • Dar Soukkar
    5 min drive
  • La paillote
    12 min drive

About this property

Palais Clementina & Spa

  • Upscale hotel near Avenue Mohamed VI
  • You can look forward to a poolside bar, a terrace, and a garden at Palais Clementina & Spa. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in a manicure/pedicure, a body scrub, or a facial. The on-site Moroccan cuisine restaurant, Le Clémentina, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
  • Additional perks include:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free valet parking
    • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
    • Babysitting (surcharge), barbecue grills, and wedding services
  • Room features
  • All guestrooms are individually furnished, and include comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and separate dining areas.
  • More amenities include:
    • Bidets, tubs or showers, and free toiletries
    • LED TVs with satellite channels
    • Furnished balconies or patios, separate dining areas, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: EUR 8 for adults and EUR 4 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Clémentina

Things to do

  • Books
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • No elevator

More

  • 1 floor
  • Built in 1985
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Express check-in available

Minimum check-in age: 15

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 8 for adults and EUR 4 for children
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision

Frequently asked questions

Does Palais Clementina & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is Palais Clementina & Spa pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Palais Clementina & Spa?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palais Clementina & Spa?

Check-out is at noon.

Does Palais Clementina & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palais Clementina & Spa located?

Located in Tassoultante, this hotel is within 3 mi (5 km) of La Plage Rouge Swimming Pool, Avenue Mohamed VI, and Circuit Moulay Al Hassan. Agdal Gardens is 3.1 mi (4.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palais Clementina & Spa Reviews

7.2

Good

7.6

Cleanliness

7.4

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 15 out of 49 reviews
Rating 8 - Good. 16 out of 49 reviews
Rating 6 - Okay. 7 out of 49 reviews
Rating 4 - Poor. 5 out of 49 reviews
Rating 2 - Terrible. 6 out of 49 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Établissement au calme excentré de la médina (10 min en voiture) Personnel souriant Belle piscine Établissement décoré dans le style marocain digne du palais dont il porte le nom
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Christophe

Liked: Room comfort
Disliked: Staff & service

Cadre grandiose, offre de services à revoir

Magnifique hotel, chambre grandiose, cadre très très sympa ! Dommage que l'hotel semble un peu désert et que, malgré des personnels plus nombreux que les clients, les services ne soient pas à la hauteur (offre pauvre, délai d'attente, présence,...). Toute l'équipe est pourtant toujours très sympa et souriante
Stayed 6 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Personnel aux petits soins et gentils , soucieux de faire de ce séjour un séjour agréable, excursion personnalisée
Stayed 5 nights in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish our experience was a DISAPPOINTMENT!!! On arrival we were allocated the rooms. However, we paid for an upgrade and staff did not know what that meant and specified all rooms were the same. We reverted back to our Expedia voucher to show what we had booked to be then informed the rooms were not available. We had to show the images on the website to show what we had booked. after some time we were then provided with the upgraded rooms we had paid for. Only one room was ready so 4 of us had to share until our room was ready. Furthermore, we were shown occupied rooms without the occupies consent which concerned us. The day reception staff were unhelpful. Due to language barriers they were not accommodating or flexible to our queries as we did not speak French or Arabic. For example, the waiter for dinner was extremely rude. He did not acknowledge us for 30 minutes to take drink order or provide us with a menu. When we merely asked him a question about ordering food for dinner he replied ' I don't speak English' then walked off and left us at the table and served other guests. We had to call him several times to make an order and he would either ignore us or tell us to wait, by this time other guests had received their 3 course meals. The menu was poorly written and didn't not explicitly state there was meat/fish in the meals and when we state this to the waiter he did not care and was unwilling to change when we wanted .
Stayed 5 nights in Apr 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
établissement magnifique mais service zéro rien à manger au petit déjeuner ni au dîner , on m a volé un sac avec mes produits solaires .
Stayed 4 nights in Apr 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A éviter Avis sur Palais Clementina Avis en attente par mobile le palais ne correspond pas à la description et aux différents avis nous avons séjourné plusieurs nuits et franchement après plusieurs voyages à Marrakech cela ne correspond pas à un 4 étoiles. chambre sale ménage fait en 5 minutes et superficiellement sans vider les poubelles, nous sommes deux et on mets une seule serviette, moisissure sur les joints cuvette toilette cassée et sale au fond .literie très dur on a l'impression de dormir sur une planche. petit déjeuner médiocre pas de viennoiseries le premier jour arrivé à 9h30 et débarrassé à 10 h car plus rien à mettre le directeur n'a pas fait les courses .les autres jours le minimum pour le déjeuner pas de cereales, pas de yaourts par contre pain rassi. Piscine sale manque d'entretien carrelage cassé matelas trouée protection sale...et ils font sécher les serviettes sans les laver...Honteux. Musique forte à la piscine. Nous avons mangé un soir et le couscous était froid il sortait du frigo le personnel désabusé se balade, discute viens se servir au déjeuner sans se soucier des clients, parle fort. ne cherchez pas la salle de sport elle est invisible. Et quand on demande la direction il n'y a personne bref je ne le recommande pas du tout. et je n'ai pas l'habitude d'être sévère avec mes +100 contributions sur tripadvisor mais là il faut pas exagérer
Stayed 7 nights in Apr 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
It was quite and peaceful and not very busy. But the service we received was poor. There was construction works going on when we arrived at the hotel everyday and I could not rest or sleep peacefully because the works would start at 10am everyday. Also the contraction works made a hole in our room big enough for a head to pop in and we could see bulders who kept having a peek into our room. Upon request to change the room we are given a room without a propa functioning shower.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Cadre extérieur magnifique. Cet établissement est un mix entre hotel et Riad, c'est vraiment charmant.
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Guests of Olivier Perbet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like quietness & Luxury - this is the play to stay in Kech
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Tounsi

Liked: Cleanliness, property conditions & facilities, room comfort

Joli palais

Très charmant palais , idéal pour se reposer Le service doit être amélioré, serveur très gentil Attention j’ai trouvé un gros scorpion noir dans ma chambre qui étais au rez de chaussée , signalez au personnel qui a fais le nécessaire Bref je recommande, et je reviendrai
Stayed 6 nights in Aug 2018
Verified

10/10 Excellent

ETOILE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel très accueillant

notre séjour en famille était très reposant et parfait
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Bon accueil, personnel aux petits soins. Très beau jardin et surtout pas beaucoup de chambre donc impec
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quite et serein place

nice place. Few service items to fix. Poor breakfast and poor food menu.
Stayed 2 nights in May 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, quiet, staff is friendly... The facilities are authentic. Would definitely stay there again
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aweful ! Don't trust the pics and reviews !

Absolutely terrible ! Were all previous reviewers blind ?? Ok the Riad looks good from outside but that's about it. Everything else is absolute disapointment from service to room cleaniness and comfort. We skipped the breakfast and canceled our next night.
Verified

8/10 Good

C.-A.

Liked: Cleanliness, property conditions & facilities, room comfort

Sehr ruhig außerhalb von Marrakech

Das Palais ist ein Palast und vermittelt ein Gefühl wie in 1001 Nacht - eine wunderschöne und sehr große Suite - ein wunderschöner Garten mit Pool - durch die geringe Anzahl der Zimmer ca. 5 hat man das Gefühl in einer privaten Villa zu sein - Preis / Leistung sehr gut - Irgendwie bleibt einem beim 1. Mal des Betretens des Palais die Luft weg - Klasse - Beim nächsten Mal in Marrakech werde ich wieder hier sein :-)
Verified

10/10 Excellent

Rihad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reposant et détente

Très bon accueil
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No TV connection! Toilet flash was not work first one day and they refused to change my room!! I had big argument, later on they changed with smaller room. Most of the staff are very helpful. Hotel are very traditional building , outside pool was very dirty!! Spa was out of order!! First two nights there was no light outside the building! ! Overall hotel view are very nice like a castle!! But more maintaining will require.
Verified

4/10 Poor

sar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eine absolute kstastrophe

Schöne Lobby und Gärten! Aber die Zimmer und der Service sind eine Katastrophe!!! Die Böden würden nicht gewischt! Das WC-Spülung in unserem 1. Zimmer lief nonstop! Die Badewanne war total verkalkt. Nach Reklamation bekam wir ein anderes Zimmer. Nach einer Nacht, wurden mittags in unserer Abwesenheit die Fensterrahmen mit einem stark riechendem Öl gestrichen. Ein weitere Aufenthalt wurde in diesem Raum unmöglich! Wir mussten weiterziehen in eine Suite! Am nächsten Tag wurden wir wieder in einen anderen Raum einquartiert! Die Qualität lässt in allen Räumen zu wünschen übrig. Verschmutze Wände, miserable Badezimmer, fehlendes Klopapier und Handtücher sind nur ein paar Beispiele.
Verified

10/10 Excellent

onefredone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

peaceful oasis

wonderful week before Christmas. Staff couldn't be more helpful, the hotel is unique and the weather perfect. Bring lots to read and just soak up the sunshine in this oasis of peace. Always negotiate the taxi fare before you get in (no meters), airport to the hotel around 200 mads. The hotel has a deal with a local company so fare to the Square and airport (90 minutes minimum hotel to departure lounge) is 100 mads. 140 mads to the £ at the airport, first bank we went to off the Square we got 144. For a light lunch in the Square try Snack Toubkal in the corner 30 mads for steak chips and a salad. If you fancy exploring turn right on the main road there are lots of cafes and quirky shops including a fossil shop and a patisserie.
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très non rapport qualité/prix presque parfait

Très bel hôtel, très bon rapport qualité/prix, personnel très aimable, rien à dire pour le prix. Mais, il existe un mais, il y a une télévision dans la chambre mais connectée à rien!!! et le wifi est extrêmement faible. Heureusement le reste nous fait oublier cela
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precioso palacio muy tranquilo y muy bonito

Un poco lejos del centro pero para el q busca relax y tranquilidad ideal...muy bonito palacio preciosos jardines y piscina (aunque el agua demasiado fría) y muy buen servicio. Lo recomiendo sin duda.
Verified

10/10 Excellent

luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Was fantastic, beautiful, peaceful hotel. Good garden and pool, nice atmosphere very good quality/price ratio.
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
bonjour, Pas d aide pour nous aidez à porter nos bagages, aucune visite proposer du site, ni aucune indication sur ce que propose le palais (spa,sport etc) , petit déjeuner limite et le 1er jours on nous sert un petit déjeuner pour 2 alors que nous étions 4, parlons du petit déjeuner, 1 kiri par personne,crêpe marocaine limite à 1/personne (mini crêpe) je demande au serveurs une 2 eme crêpes il me dit que c'est comptabiliser et me propose une crêpe bretonne, on es même parti le lendemain prendre notre petit déjeuner ailleurs. Le lendemain après le ménage ils mettent 2 serviettes ,je l'est signaler. Coupure électricité régulière (on nous dit que quand il pleut c'est comme sa),jaccuzi ne fonctionne pas et vieux. A partir du 3 eme jours des clientes très très bruyante son à côté de notre chambre (sorti boîte de nuit , sa hurle tard la nuit et rentre a 4h du matin avec éclat de rire,Talon etc) les enfants réveiller, je le signale à la réception et aucune action de leur part, à part le gérant qui est sympa mais qu'on voit peut le reste n'est pas assez pro. Encore un détaille jours de notre arriver, on demande la chambre et on nous signale que les client précédent partent a 15h ( nos sommes arriver à 12h) finalement les clients son parti plus tôt. Pour conclure je ne reviendrait plus jamais là-bas et le déconseille à mes amies ( je n'exagère rien, on était sur le point de partir dès le 2ème jours mais mon épouse me dit on a payer on va rester).
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel a éviter

Le directeur de l'hôtel nous a annulé notre réservation sans nous prévenir. Le jour de l arriver Il nous dit on vous met dehors pour privatisé l hôtel pour un mariage. Réservation débité sur mon compte. Par contre expédia a pu me trouver une solution rapidement.