Find hotels in Melrose-Rugby, Roanoke

"Was not disclosed the entire property would be under renovation. Breakfast was in a meeting room. I think the staff did a excellent job considering the conditions of having the entire first floor under construction. Just disappointed we where not told what we was walking into! "

"Pool and staff were nice, wish we had more time to enjoy it. I screwed up my booking date but the manager took care of it with no penalty. Very thankful and impressed there is still good people and customer service out there! "

"Clean room, excellent breakfast with hot options, and staff was friendly"

"Excellent, up-to-date, clean facility. This hotel has all the amenities plus a friendly and helpful staff!"

"We stayed 1 night as we were in town for a baseball tournament. It was a quick stay. Room was clean, breakfast was good, staff was nice and helpful. Only problem was a noise coming from the vent all night that kept me up, I informed staff and they were going to address it. Otherwise, great stay and would stay again."

"The staff is very knowledgeable and helpful. The hotel and rooms are all well kept. I would recommend to anyone staying in the area."

"They had a nice selection at breakfast. Check in was quick and easy. The building itself was in very good condition, baseboards and door frames weren’t beat up, chipped or scratched. Our room was clean and in good condition. Staying at this Best Western was a great experience!"

"Parking was a pain as it wasn’t on property. It was in a parking garage a block away designated to the fourth and fifth levels. I didn’t feel safe having to walk through a parking garage by myself. It would have been nice to have the option of having someone take the bags up to my room. I would have been happy to tip them. The luggage cart was very hard to maneuver in and out of the elevator, and then through a set of narrow doors and then to the door of my room. The room was very clean and well appointed. There was a barking dog on my floor. I called the front desk to let them know, and they took care of it immediately. I chose to come downstairs for my morning coffee. It was absolutely awful. I am not overly picky about my coffee, but this was not even drinkable. The very nice lady who served me apologized and offered to make me a latte, which was very good and appreciated. I didn’t have breakfast at the hotel. "

"Yes!"