Staff was AMAZING during check-in. They had great positive welcoming vibes! I even got a warm welcoming hug from Annette. This is now my go to hotel when traveling to and from Chicago. Hotel was new and clean. Accommodations were top tier updated Lg TVs and great LED lights. Loved the lobby offerings as well. 100% happy with this hotel!
No clean towels..Front desk had to change our room on the second day because of a leak..Constantly called our room and knocked..Stay was very undesirable.
Nice, clean, upscale hotel. All folks were nice and accommodating, especially the breakfast lady. What I did not like was that there was no closet, no drawers and no clock. I'm used to all three of these in other hotels I've stayed at.
Ruby
2025๋ 6์์ 3๋ฐ ์๋ฐํจ
4/10 - ๋ณ๋ก์์
Niesha
์์ด๋ฅผ ๋๋ฐํ ๊ฐ์กฑ ์ฌํ, ์ถ์ฅ ์ฌํ
2025๋ 6์ 23์ผ
๋ณ๋ก์์: ์ฒญ๊ฒฐ ์ํ
My room was not cleaned properly. There was dirty used towels hanging on the shower curtain rod and hair on the tub as well as the shower wall. I didn't have enough towels to accommodate the number of people that were staying in the room, and when I requested more I never received them until I walked down to the front desk and waited for them.
There was not anything unique about the property. But the staff was very polite. And, the cleanliness of the property was immaculate. Now the breakfast was lackluster I was very surprised that I didn't see any yogurt to go with the granola. And I prefer waffles over the pancake maker.