โThe stay was amazing and we got upgraded, which was amazing and not sure how it happened, but it was amazing! The Valet service, specifically Addison was incredible.
They could improve on how their luggage is stored and retrieved. I was there for a conference, so we stored our luggage until after the last meeting on the last day. There was a complete bottle neck of people trying to get their luggage, people trying to get off and into the elevator, into and out of the hotel. They could have used...
โThe location was perfect for attending a game at the Bank of America stadium and within walking distance to lots of other areas downtown. Safe and clean, very spacious and the lobby smelled amazing. The only down side was only one elevator was working which made waiting a little longer and the cooling system is a bit dated without a numbered thermostat, only says cooler or warmer. Otherwise it was an awesome stay and we will book it again!! โ
โHave you ever stayed someplace that you loved so much you wanted to keep it a secret so it wasnโt booked up the next time? That is the Duke Mansion. Everything is beyond wonderful. The staff, the rooms, the grounds, breakfast is incredible! Go stay. You will love it! โ