"The room was larger than I expected, which was nice. You could comfortably fit a family of four in the room without feeling crowded. There was a cute balcony overlooking the pool and water park in the courtyard. It would have been a relaxing place to have a drink in the evening or coffee in the morning had time permitted. The refrigerator was bigger than in most hotels, which was a nice feature.
I did not have time to make use of most of the amenities, but the indoor pool, fitness centre and outdoor amenities all looked nice and well maintained.
The breakfast provided included hot dishes, as well as the standard continental. I was a little surprised at the lack of fresh fruit given we were in the Okanagan, but that is really the only negative I have about my stay.
A wildfire broke out in a neighbouring area during my stay, and a nearby town was evacuated to the city. The smoke was thick and unsettling, and there was a possibility the evacuation zone could expand. Through all of this, the hotel staff were outstanding, staying calm, personable, and consistently reassuring. Their professionalism made a difficult situation feel manageable. I really appreciated the reassurance I felt because I knew that if there was a crisis, the staff had it well in hand."
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