"We had a room w 2 beds reserved, but were given a room w a king bed…. for 4 of us. They told us that they didn’t have any more rooms w double beds available, despite my reservation which clearly showed 4 people and 2 beds. The guy at the front desk looked closer and said “yeah… someone changed you to a king room on our end.” We were told we could wait and see if the last guest that reserved a room w 2 double beds available room arrived and were told “if he doesn’t arrive by 2am, we could have the room.” awe had 2 kids w us and that was not an option. After a phone call to a manager, we were given a room w 2 double beds. After that, hotel was fine. We had spent 11 hours on a lacrosse field and the amazing water pressure in the hotel shower was a nice surprise. Beds were comfortable and kids enjoyed the pool for about an hour."
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