Travelers find a perfect Manhattan retreat at The Towers at Lotte New York Palace, where spa treatments rejuvenate and iconic landmarks wait just steps away
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The Towers at Lotte New York Palace in Manhattan offers a peaceful garden and an on-site restaurant for breakfast and lunch. Guests can enjoy coffee, shop, or book spa treatments without leaving this boutique hotel, balancing city access with genuine comfort.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Pet friendly
Free WiFi
Restaurant
Air conditioning
Gym
The current price is ₩1,312,866
₩1,312,866
₩1,553,706 total
includes taxes & fees
Mar 29 - Mar 30
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Located in Manhattan, a neighborhood in New York, The Towers at Lotte New York Palace is in the entertainment district and near a metro station. Manhattan Cruise Terminal and American Dream are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Lincoln Center and American Museum of Natural History. Traveling with kids? Make time for DreamWorks Water Park, or check out an event or a game at Madison Square Garden. Visit our New York travel guide
455 Madison Avenue, New York, NY, 10022
What's nearby
5th Avenue
1 min walk - 0.0 km
Rockefeller Center
2 min walk - 0.2 km
St. Patrick's Cathedral
2 min walk - 0.2 km
Radio City Music Hall
6 min walk - 0.6 km
Times Square
10 min walk - 0.9 km
Getting around
5 Av.-53 St. Station
3 min walk
Grand Central - 42 St. Station
9 min walk
LaGuardia Airport (LGA)
34 min drive
Restaurants
Toasties
1 min walk
Mangia
2 min walk
Inside Park at St Bart's
2 min walk
Cha CHA Matcha
1 min walk
Trouble's Trust
1 min walk
About this property
The Towers at Lotte New York Palace
Luxury boutique hotel near 5th Avenue
A short walk from Grand Central Terminal and Rockefeller Center, The Towers at Lotte New York Palace provides shopping on site, a coffee shop/cafe, and a garden. Treat yourself to spa services, such as a massage, a facial, or a body treatment. The on-site restaurant, Pomme Palais, offers breakfast and lunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Full breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
Smoke-free premises, tour/ticket assistance, and a ballroom
A porter/bellhop, an elevator, and meeting rooms
Guest reviews say great things about the helpful staff
Room features
All 176 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
Designer toiletries and hair dryers
42-inch plasma TVs with premium channels and DVD players
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free area shuttle
Secured, covered valet parking on site (USD 110 per day)
Food and drink
Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: USD 16 to 26 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Gold Room
Pomme Palais
Villard Restaurant
Things to do
Health club
Shopping
Family friendly
DVD player
Free area shuttle
In-room babysitting (surcharge)
In-room refrigerator
Laundry facilities
Microwave on request
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Newspapers in lobby
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business center
Meeting rooms
Outdoors
Garden
Spa
Aromatherapy
Body scrubs
Facials
In-room massages
Manicures/pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Phone accessibility kit
Stair-free path to entrance
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
More
Ballroom
Banquet hall
Reception hall
Smoking not allowed
Room amenities
Bedroom
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
42-inch plasma TV with premium cable channels
DVD player
iPod dock
Pay movies
Video game console
Food and drink
Dishwasher
Limited room service
Microwave on request
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 100.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Utility fee: USD 28.69 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person
Covered valet parking fee: USD 110 per day
Pet fee: USD 150 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York
Frequently asked questions
Is The Towers at Lotte New York Palace pet-friendly?
Yes, this hotel allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.
How much does it cost to stay at The Towers at Lotte New York Palace?
As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at The Towers at Lotte New York Palace on Mar 29, 2026 start from ₩1,312,866, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Valet parking is available for USD 110 per day.
What time is check-in at The Towers at Lotte New York Palace?
Check-in start time: 4:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.
What time is check-out at The Towers at Lotte New York Palace?
Check-out is at 11:00 AM.
Where is The Towers at Lotte New York Palace located?
This family-friendly New York hotel is located in the entertainment district, within a 5-minute walk of 5th Avenue and Rockefeller Center. Grand Central Terminal and Radio City Music Hall are also within 10 minutes. 5 Av.-53 St. Station and 51 St. Station are within a 5-minute walk.
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Reviews
The Towers at Lotte New York Palace Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Location
9.0
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 476 out of 655 reviews
10 - Excellent
476
Rating 8 - Good. 100 out of 655 reviews
8 - Good
100
Rating 6 - Okay. 42 out of 655 reviews
6 - Okay
42
Rating 4 - Poor. 18 out of 655 reviews
4 - Poor
18
Rating 2 - Terrible. 19 out of 655 reviews
2 - Terrible
19
Reviews
8/10 Good
Majdi
Jan 21, 2026
Liked: Property conditions & facilities
Close to major shopping and multiple dining options
The location is what makes this hotel great, as well as the beds and water pressure. Otherwise, our room had a mildew smell first day and the surfaces were not clean. We waited for our room to be ready and the elevator experience in the towers makes it unfavorable vs. desired over their other rooms. To be suggested as a luxury experience is a stretch. But the view is truly gorgeous.
Amazing roomy suites in the Towers, get the corner suite with an incredible skyline view. We've stayed at all the top luxury hotels and The Towers is in a class by itself in my opinion. We will be back.
We have stayed here many times and it is always amazing. The staff is the best and always greets you with a smile. Clean rooms, comfortable beds, fabulous location. Love it - we will be back!
We loved our stay at the Lotte Towers! The rooms were very spacious for our family of 4. We were provided a fridge on request. The views were amazing. The lifts were quick to get us to the 58th floor! Our rooms were serviced twice daily. Cannot fault anything at Lotte would love to return one day!!