Nichupté Lagoon Tours

The resort was nice. The rooms were not updated and the pool really needs to be retiled. It’s not accesible for people with disabilities or older people as there are tons of steps and stairs that aren’t too noticeable sometimes and they have very slippery types of flooring. They aren’t very welcoming upon reception, but other staff are really nice. Time share people are setup right in front of elevators so they can stalk you every time you go to your room. The resort also needs more and bigger elevators. However, the food at the restaurants are amazing! We ate dinner at Cocoa twice! You use the app to make dinner reservations, but many restaurants are also open for breakfast and lunch and you don’t need a reservation then. I love how you have many options because of the attached sister hotel next door. The shows at night were wonderful as well. The Mexico show was beautiful as well as the Afro acrobats and fire show. Being that it’s sargassum season, it was nice to have that clean beach area that was shallow with minimum waves. The resort is also next to the Xcaret Ferry so we were able to walk there and catch the ferry to spend a day in Isla Mujeres and then walk back. There is pharmacy, a store, and a taco place right across which was handy. The public transportation bus stop is nearby as well which helped us visit other beaches in Cancun one day as well. The resort also has a great coffee shop includedIt was a great resort catering to families. Not a crazy party resort.

Great experience . Helpful and friendly staff, ambience, variety of food options (Italian, Indian fusion, Greek, and exotic cousins) from burgers, hotdogs, BBQ to most formal and in between. Breakfast at El Sieste( I hope I spelled it right) has endless options. Bars and room service 24 hours. Nice sea front but pools are better and more enjoyable. Special mentions-Carlos at Starbucks and Eden at Lobby bar for being extra courteous. Everything except SPA and a restaurant Carnivore - keep in mind I suggest that an efficient Taxi or shuttle service to and from airport be attached to the booking. We were forwarded to contact a taxi service that required 5 days notice. I would like to come back to Live Aqua for vacation again and strongly recommend it to friends, and anyone looking for relaxing time and resort experience

Excellent amenities!