โAt first, the room was prepared for someone else, room service drink did not come as ordered, the cafe had terrible wait on the food(both breakfast and lunch), and no apologies from the staff. The individual components are good but the service connection needs major improvements.โ
โThis is an iconic hotel in nyc so I had high expectations. The hotel was nice in general, but it took an hour to change my room (bellman didn't show up for an hour) and front desk hung up on my phone call ( I heard they were very busy due to many check-ins ). I don't expect this kind of service for the five star hotel with exceptionally high rate.โ
โThe hotel is very clean and new. The room is large. Everything satisfied. To be honest, I was worried that the place around the hotel looked a little bit dangerous before I visited. But, the location of the hotel is very nice, not dangerous, close to the subway station (both Queensboro plaza, and Queens plaza). It took just a few minutes to reach Manhattan, Flushing, and JFK airport. Everybody including hotel staffs was very kind. If I visit NYC again, I will stay at this hotel again. โ
โThis hotel is the best location and everything else is not good
First of all, I have seen almost only white guests for four days, but it is not a hotel, it is a white favorite hotel and I felt it as a full business hotel and a luxury event hotel, not a hotel to be used by New Yorkers.
It was crowded with various events and parties, and only people with full dresses and suits visited.
As a tourist who has not been dressed up, I am a hotel that gives me a feeling of being somewhat...
โA very small room. It's not upgraded at all. I woke up early in the morning of January 1st of the new year because of the loud sex noise in the neighboring room. There is dirt on the towel and gown. The Pierre Hotel did not offer a 20% discount on food and beverage.โ
โThere's no restaurant in the hotel.I saw the performance at Lincoln Center, and there was no taxi, so I walked by subway and couldn't eat dinner late at night, but there was no room service! The front desk clerk told me to order Uber Eats, which was amazing. I drank all the water, but I didn't bring a new bottle after cleaning, so I had to go to the front desk and get it! The hotel has poor facilities and services for over 500 dollars.โ
"Everything was awesome and very satisfactory. Servic,convenience and room service were all great. One thing wistful was way of showerhead which was not easy to use. I think manual to use it properly is needed.
Everything except that was wonderful."
