โGreat location for a visit to family. Entire staff was friendly and helpful. My room was small, but really just right for a visit, good storage and lighting. Very close to the railroad tracks, but I never heard a thing. The restaurant was opening the day after I left so I canโt comment but I did see the space and itโs just beautiful. The restaurant still managed to serve breakfast and that worked out just fine. I strongly recommend Voco Astoria. โ
โAt first, the room was prepared for someone else, room service drink did not come as ordered, the cafe had terrible wait on the food(both breakfast and lunch), and no apologies from the staff. The individual components are good but the service connection needs major improvements.โ
โThis is an iconic hotel in nyc so I had high expectations. The hotel was nice in general, but it took an hour to change my room (bellman didn't show up for an hour) and front desk hung up on my phone call ( I heard they were very busy due to many check-ins ). I don't expect this kind of service for the five star hotel with exceptionally high rate.โ
โThis property is in amazing location. Room is small but cozy and quiet. The best about this hotel is its staff. Warm, welcoming and always there to help out. We will be coming back. โ
โA very small room. It's not upgraded at all. I woke up early in the morning of January 1st of the new year because of the loud sex noise in the neighboring room. There is dirt on the towel and gown. The Pierre Hotel did not offer a 20% discount on food and beverage.โ
โIt was fantastic experience.
Good distance with Manhattan
Kind Staff (Especially, Jason. He is a very nice guy)
The most exceptional thing is excellent breakfast & 24/7 free waterโ
โI stayed for 2 nights on a family vacation. The front desk staff was very friendly and it was close to the subway for easy transportation. It was clean and well organized, so we felt comfortable and well rested.โ
โ0 bad things to say about this place. The rooms were cleaned everyday, staff were helpful. Check in process was easy (make sure you follow the email sent to you) Location is perfect, 5-10min walk to queensboro Plaza station which would take you anywhere, uptown or downtown. I went solo, and I was super happy. Iโll be staying here againโ
