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"Clean staff great very close to airport "

"Great location, very nice hotel, wardrobe a little bit dated but very comfortable beds. Staff very good, pleasant and very willing to help in any way. Well worth the price and will definitely go again. "

"Was very central and close to railway station "

"Location is very good and hotel is well run and clean "

"Great location. The stack is loud but can’t be helped we slept well anyway. Mattress is comfy and great selection of tea/coffee. Bad points: I asked for my room to be cleaned and it wasn’t. The shower water doesn’t fully drain away causing the bathroom floor to flood every time you use it. The condensation in the room was terrible. Window ledges soaked and mouldy. For the price I personally wouldn’t stay again. From the reception it looks great but rooms need a lot of work. There is plenty of better hotels in central Newcastle for a better price. "

"Very tired from, not cleaned particularly well, staff pleasant centrally located"

"The hotel has a great atmosphere and all the staff we encountered were lovely. It's a great location as well."

"Clean "

"Good hotel, walking distance to the metro centre. Comfortable and clean rooms."