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"Helpful, friendly staff"

"New clean modern , great rooms especially the view over the harbour entrance . Staff are really friendly , off-site parking one block from Novotel is the cheapest and and convenient . I’m extending by staying one more week , really a great hotel in a good location!"

"Excellent service"

"This was such an amazing place to stay! Would love to come back again - everything was perfect "

"Very clean and well appointed furniture eise"

"Facilities were terrific. The room clean & cimfy. The food was amazing & everything was reasonably priced. The staff wete great, helpful &friendly, going above & beyond.Top notch all round!!"

"Our cabin was spotless, comfortable, and spacious, and the wood fireplace efficiently heated the room. The bathroom is also generously proportioned with a corner spa bath. The wet area at the entry is a sensible addition. We were welcomed by friendly and helpful staff at every opportunity, and we even indulged in a hot rock massage at the Waldheim Spa, which was a very luxurious experience."

"We stayed in one of the new looking units for two nights. Outside was cold, windy and raining. In the unit it was toasty warm with a great gas fireplace. Easy parking. Unit ED9 was a great place to stay. A couple of things to know: There is no WiFi in the unit but the cell signal was strong. The water in the faucets is not drinkable without first boiling. I wish I knew that before arriving as I would have bought more drinking water. There is not much in the way of groceries around so bring food. The restaurant next door is good but make reservations in advance."

"Free upgrade beautiful room amazing view fire place"