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Château Cartier Hotel & Resort, Ascend Hotel Collection

4.5 star property
Luxury Gatineau hotel in Aylmer with a full-service spa

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Château Cartier Hotel & Resort, Ascend Hotel Collection

Body treatments, hot stone massages, deep-tissue massages
Lobby
Lobby
Body treatments, hot stone massages, deep-tissue massages
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is ₩132,935
₩158,190 total
includes taxes & fees
Sep 30 - Oct 1
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Room options

Available filters for rooms
Showing 3 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Deep soaking bathtub
Shower/tub combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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₩199,372 total
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About the neighborhood

Map
1170 Chemin D' Aylmer, Gatineau, QC, J9H7L3

What's nearby

  • Kōena Spa - 1 min walk
  • Canadian War Museum - 7 min drive
  • Ottawa Hospital Civic Campus - 8 min drive
  • Casino du Lac Leamy - 9 min drive
  • Parliament Hill - 9 min drive

Getting around

  • Pimisi Station - 7 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 20 min drive
  • Ottawa International Airport (YOW) - 27 min drive

Restaurants

  • ‪Dinty Moore's Restaurant - ‬3 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪La Cage - ‬7 min drive
  • ‪Benny&Co - ‬4 min drive

About this property

Château Cartier Hotel & Resort, Ascend Hotel Collection

Luxury hotel near Kōena Spa
Located close to Canadian War Museum and Ottawa Hospital Civic Campus, Château Cartier Hotel & Resort, Ascend Hotel Collection provides a golf course, a grocery/convenience store, and a terrace. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a restaurant with golf course views. Indulge in a massage, a body treatment, and a manicure/pedicure at Koena Spa ($), the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a hair salon.
Additional perks include:
  • Free self parking
  • Full breakfast (surcharge), meeting rooms, and luggage storage
  • Multilingual staff, wedding services, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 125 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

Arabic, English, French, German, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lounge Onō

Things to do

  • 18 holes of golf
  • 24-hour gym
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17,997 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 517613, 2025-08-31

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

Is Château Cartier Hotel & Resort, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Château Cartier Hotel & Resort, Ascend Hotel Collection?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Château Cartier Hotel & Resort, Ascend Hotel Collection on Sep 30, 2024 start from ₩132,935, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Check-in start time: 4 PM; Check-in end time: noon.

What time is check-out at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Check-out is at noon.

Where is Château Cartier Hotel & Resort, Ascend Hotel Collection located?

Located in Aylmer, this luxury hotel is steps from Kōena Spa, and within 6 mi (10 km) of Ottawa Hospital Civic Campus and Canadian War Museum. Rideau Canal and Casino du Lac Leamy are also within 6 mi (10 km).

Château Cartier Hotel & Resort, Ascend Hotel Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 443 out of 1003 reviews" "
Rating 8 - Good. 297 out of 1003 reviews" "
Rating 6 - Okay. 126 out of 1003 reviews" "
Rating 4 - Poor. 75 out of 1003 reviews" "
Rating 2 - Terrible. 62 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Sep 2024

8/10 Good

Jean Pierre

Stayed 2 nights in Sep 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is fine, the best part is the spa! Prices for room varies from one day to the next ,,
Stayed 1 night in Sep 2024

6/10 Okay

Harald, Kirkland

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Unflexible. Two guests got covid and dindt come to the hotel. the hotel was not willing to compensate the prepaid stay in any way
Stayed 1 night in Sep 2024

2/10 Terrible

Matteo

Liked: Amenities
As parents of 2 young children, we decided to have a nice getaway at this Hotel which houses a beautiful SPA for 48 hours of total relaxation and recharge! Our experience was going very well until our very first morning (of a 2 night stay) where we were abruptly woken up at 7AM by excessive construction noise - metal grinding and hammering!!! As other parents may relate, we do not get to sleep in… Ever!!! So we said this year we’ll suffer 363 days and take 2 days to relax at this SPA / Hotel. After reaching out to Expedia who we booked with, they attempted to obtain a refund or compensation for our troubles and were not able to obtain any compassion (not even a simple apology) from the Hotel. We will never be back there and would strongly recommend against visiting this property as the customer service is extremely poor. Any kind of apology or some kind of accountability would be the decent thing to expect from a Hotel like this.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing couple’s getaway
Stayed 1 night in Sep 2024

6/10 Okay

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Gghu
Stayed 1 night in Sep 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is excellent as well as the service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yves, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. As nice as the pictures. everything was fine
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Stayed 2 nights in Aug 2024

4/10 Poor

Gaston

Dirty and old and not maintain
Stayed 1 night in Sep 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The front staff has improved over the last few years. They were very attentive and addressed our needs in a satisfactory manner.
Stayed 2 nights in Aug 2024

6/10 Okay

Jason

Traveled with family
Liked: Staff & service
Bathroom had mouldy tiles , cracked sink,fawcet was in need of replacement, tub fawcet drips, door to bathroom was dirty, rest of the suite was ok
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
We were grateful that the front desk tried to accommodate us by switching us to another room to be with family on the same floor. Unfortunately, the bathroom tile had some black grout which was a turnoff but overall we liked our room and the service was great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 4 nights in Aug 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great; enjoyed our visit
Stayed 1 night in Aug 2024

8/10 Good

Mabel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and clean.
Stayed 1 night in Aug 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
The spa.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Needs more parking options for people that stay there. Pay enough money for the stay and had search for parking because people that attend the spa take all the parking spots, please do better. Miigwetch
Stayed 2 nights in Aug 2024

8/10 Good

Faizan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more lighting in rooms. Needs more towels then 2 per executive suite room. Needs smart tv’s to be able to be used. The cable does not work… it’s okay for a stay but could be much better.
Stayed 1 night in Aug 2024

8/10 Good

Clément

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place , the bed was comfy .however, the room was too hot !
Stayed 1 night in Aug 2024

4/10 Poor

Zachary

Disliked: Cleanliness, property conditions & facilities
Lack of parking space windows need to be replaced or fixed can barely see the view with how much fog is in between the windows Floors were sticky
Stayed 1 night in Aug 2024

10/10 Excellent

Jessie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, love that it is attached to spa and the restaurants are fantastic, great food and great service!
Stayed 1 night in Aug 2024

8/10 Good

Bojiang, SURREY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel has a popular restaurant, so the parking lot in front of the building can be full during dinner hours.
Stayed 2 nights in Aug 2024

10/10 Excellent

Inthysone

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice layout and environment, spacious bedroom. Excellent restaurants
Stayed 1 night in Aug 2024