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"Clean room, great amenities and polite workers"

"Check in and out are smooth and fast. Staff are very efficient and friendly. Location is perfect for dining, shopping, banking, park walk, 5 min walk from subway . Basement has 24 hr shop with many Japanese imports."

"Rooms somewhat old. Needs upgrading. "

"Excellent "

"The room size was great, the beds and air conditioner worked well. I found the facility well maintained and customer service great. The location is terrific and close to shops and the MTR station. The only draw back when we went in March was that their pool was undergoing maintenance. The pool looked fine when we checked it out but was only open the day after we checked out."

"Very comfortable room. Closed to all kind of restaurants, shopping and transportation."

"Staff are great, location is very easy to navigate, tranport easily accessible. Hitel is very clean. Bottled water provided, late check out and use of the fitness area to shower before the airport. Would return."

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"Hotel staff not greet guest and not smiling maybe the culture I think but anyway manager in concierge have help us what we need "