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WorldMark Phoenix - South Mountain Preserve

3.5 star property
Desert retreat near South Mountain offers poolside relaxation and fitness options, with two outdoor swimming areas perfect for soaking up Arizona sunshine

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WorldMark Phoenix - South Mountain Preserve offers a desert oasis minutes from Arizona State University. Enjoy two outdoor pools, in-room WiFi, and barbecue grills for casual meals. The location consistently earns guest praise.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Kitchen

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8 AM to 10 PM

Frequently asked questions

Does WorldMark Phoenix - South Mountain Preserve have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8 AM–10 PM.

Is WorldMark Phoenix - South Mountain Preserve pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at WorldMark Phoenix - South Mountain Preserve?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at WorldMark Phoenix - South Mountain Preserve?

Check-out is at 10:00 AM.

Where is WorldMark Phoenix - South Mountain Preserve located?

Located in South Mountain, this hotel is within 1 mi (2 km) of Oasis Water Park and Arizona Grand Golf Course. Arizona Mills Mall and SEA LIFE Arizona Aquarium are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 29 out of 47 reviews
Rating 8 - Good. 9 out of 47 reviews
Rating 6 - Okay. 6 out of 47 reviews
Rating 4 - Poor. 3 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

Reviews

Verified

10/10 Excellent

Keameashia

Liked: Cleanliness, staff & service, amenities
Great and quiet location. Room was very clean and comfortable.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Loved the private garage. We walked over to Turning Point USA to pay respects to Charlie Kirk. The patio in the morning breeze, wildlife, and a cooler was very peaceful. As always, Worldmark doesn’t disappoint!
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Christine

Liked: Cleanliness, property conditions & facilities
I booked a room that showed the soak in tubs, got to my room and it wasn't what was in the pictures when booking. The front desk told me they didn't have tub rooms any longer and they are aware the pictures are misleading. They didn't offer a room change, a discount, not even a snack. And to add to my disappointment the room had tons of spider all over the unit. On a good note the propeety was quiet and the rooms are spacious.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
I love the location of this place and the pool/spa is great. Both times I have stayed there were several maintenance issues in the place I was given so wish they would maintain the property better.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

LiNay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Djemica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property all around..
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phoenix Weekend

Cond bath needs upgrading. Carpets and fixtures are dated
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Breeahna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Spacious and exactly what I needed while working.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The unit was lovely, clean and well cared for. We enjoyed coming back to it after a long day of hiking or sight seeing. The people at the front desk were cheerful and helpful. Overall it was a great experience.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Angela

Liked: Staff & service
Disliked: Cleanliness
The rooms were nice and spacious. The pool area needs to be updated very small.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Estella

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 4 nights in Jun 2025
Verified

4/10 Poor

Paul

Booked on-line and received confirmation but upon arrival there was no room despite acknowledgment that they did confirm the booking.
Stayed 2 nights in May 2025
Verified

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort

Would be 5 stars....but it's a timeshare!

These are townhouses/condos that were scooped up by a timeshare company in the 2010's. So the layout of the units are very nice. When they have spare units that are vacant they will put a listing on hotels.com and the other rental websites. The main gripe is they use high pressure sales tactics from the 1970's to persuade you to buy or join their timeshare. So if you are not in the market for a timeshare, be ready to put up with annoying salespeople that will
Stayed 4 nights in May 2023
Verified

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DANGER! WARNING! AVOID!

WARNING!! DANGER!! Avoid staying here. I stayed a short time and had a room that random people came in and out. I actuality purchased a traul camera to capture who was moving pillows and changing the TV to BET. I had 2 bokkings and neesed to go back a 2nd time. When i arrived back from a weekend hime they didnt have a room for me. No prior call or notification. I arrived at 1am and was told "sorry.... its your problem. Figure it out". DO NOT STAY HERE!!
Stayed 12 nights in Jun 2024
Verified

4/10 Poor

Wilson

Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately the “non-smoking” condo unit my family stayed in had a very strong cigarette smoke stench which caused my son to have headaches and throat issues the entire trip. This was especially disappointing since we were there for my son’s soccer tournament. The cigarette smoke in the room impacted our ability to get a good night sleep which ultimately made our stay experience horrible. In addition, the garage attached to our condo unit turned out to be the “maintenance” storage room with broken down golf karts and a mess of supplies. Seriously why do they think anyone would be ok with that, especially at this high per day price point. Lastly, the unit was just dirty period, dirt and gunk all over the walls and hvac filter was clearly not changed for years. See pics. I was told that the mgr would call me a day after checkout to discuss accommodations for the poor experience my family had but haven’t heard anything at all. Literally this place is like a motel 6, just bigger =(. Stay away.
Stayed 3 nights in Feb 2023
Verified

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Sales team was a turn-off

The property was nice, good location with South Mountain Park trailheads at the property. The condo was clean and comfortable and the cleaning and maintenance staff were friendly and nice. The pools were fun for the family. The downside was the sales team that, before they hand you the keys to your condo, accosts you at check-in with high pressure sales tactics to attend what they say is a 90-minute sales presentation the next morning. They catch you with your guard down (I'm on vacation) and dupe you into talking to the salesman by introducing him as the "concierge." I told them that I did not want to go to the meeting because I was not in the market for time-share and I had limited time to be with family, but they were relentless so I agreed to an early morning meeting. This prompted me to do a little online research about Worldmark and, well, the research speaks for itself -- look up "Worldmark lawsuits." The experience created stress on my holiday weekend. I cancelled the meeting the next morning, but ran into the sales team the next day who treated me with disdain when I told them I didn't go to the meeting. Because of the sales team and Worldmark's M.O. to pressure it's guests this way, I would never stay at a Worldmark again, even though, otherwise, I really liked the property and the other support staff.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Seung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and space in the rentals.
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok room with garage parking

The downfalls about this property is they try to push a presentation on you for timeshare! And the location is more to be desired and DOES NOT HAVE GOLF COURSE ON SITE
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Loved location next to hiking trails and freeway
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied with my stay

Comfortable environment, beautiful scenery, very helpful staff and great location for golfing
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location would definitely recommend and stay again
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. Very affordable and perfect for 2 households staying together.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

ABIGAIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Family friendly
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Lancer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

Very clean two bedroom Unit with the garage had everything I needed and more. The only thing I didn’t understand is the cost for wifi knowing your in a low reception area. That’s the only thing I would change other then that excellent stay.
Stayed 2 nights in Jun 2021