플라야 델 카르멘 호텔 검색: 지금 예약 가능한 인기 숙소

“어메니티가 떨어져도 필요한것 있냐고 묻기만하고 안가져다 줍니다. 청소도 안해놔서 수건, 비누도 없었는데 없었는데 컨시어지를 몇번을 갔다와도 줄께요~ 하면 끝. 통화도 안되고. 물도 없고. ”

“This resort was absolutely amazing. From the staff to the food to how clean it was. The only negative was that the buffet restaurant was not open every night so we had to make sure we had reservations with one of the restaurants, but other than that, everything was spectacular.”

“Super chill environment. I loved the variety of food and drinks. My favorite part has to be the sports bar!”

“Rooms cleaned, staff super nice.”

“I took a trip with my child, and the kid-friendly pool was fantastic! We got to try a variety of cuisines, and the food at the individual restaurants was far superior to the buffet. The level of service was more than satisfactory. There was a great gym, but sadly, I didn't get around to using it. Despite it being the off-season, there were quite a few people, so we had to wait a bit—I'm not sure if this is normal or just my perception from lack of comparison. Special thanks to Claudia for kindly...

“리노베이션되어서 그런지 객실도 깔끔하고 직원들도 정말 친절해서 좋은 시간 보내고 왔습니다~ 무엇보다 객실키를 가지고 다니지않아도 손목에 찬 팔찌로 출입할수 있어서 좋았습니다~ 레스토랑도 전부 맛있고 고급스러웠습니다 다만 아쉬운점은 튜브와 구명조끼를 직접 준비해야합니다.”

“​We recently stayed at the Paradisus Playa del Carmen and loved every minute! Having visited many Mexican resorts, I can confidently say this is the best one yet—we were already planning our return before we even checked out. ​The service is top-tier. We felt pampered and special thanks to the incredibly friendly staff. A special shout-out to the 24/7 Nespresso shop team, especially Oriel, for the best coffee and treats. We also loved the thoughtful details, like poolside mangoes on a stick and...

“Food was really good! Resort is super clean and well maintained. More kids activities needed and don’t fall for the Royal Holiday Vacation Club. They are super pushy about selling their membership and also will get mad at you if you don’t!”

“The food was very nasty the excursions workers took our money and lied to us about what we was doing the concierge was extremely disrespectful after I try to explain to him what happened he was very useless and rude going back and fourth with me they never help me they just took my money and told me that they can’t do nothing about it ruin my birthday never agin”

“Amazing food and staff! Everyone’s so welcoming and awesome”

“The staff at the property was great. A special thank you to Laura, our personal concierge. She was exceptional and took care of all our needs. Her attentiveness enhanced our experience. There is one aspect that was a little disapointing, was the division of guests. The property offers Reserve rooms at higher price which includes the use of extra onside amenities such as an additional pool, bar and restaurant. So if you are not staying in this type of room, you are not permitted to use these...

“This is a jungle experience! You’re surrounded by beautiful trees and vegetation… exotic animals and their unique sounds… as well as a beautiful beach with 2 pools and a swim-up bar! The staff is friendly and genuinely happy to see and accommodate you. The swim-up bartender, Antonio, is a true professional… quick to make your drink, fun, and entertaining! The restaurants were beautiful and clean, and the food was quite good. The property, itself, was extremely well-maintained and clean, and...

“Cleaned room everyday . Beds too small for an average size couple,.good beach view other than seaweed . Nice lobby there was always someone that could help, seaweed smelled terrible everyday. Need to maintain toiletries in room ran out of them as our 1 wk stay family of 4”

“The bufet food was always the same.”

“Our stay was enjoyable overall; however, we were disappointed with how a significant issue was handled. At 1:00 a.m., a pipe burst in our room, requiring us to pack our belongings and relocate in the middle of the night. We waited approximately 45 minutes before being assigned a new room. While the staff was courteous, the disruption to our sleep and vacation was considerable. We were particularly disappointed that no form of compensation or gesture of goodwill was offered. Given the standards...

“건물 내부에 있는 중정의 큰 나무가 편안한 느낌을 주고, 숙소 위치가 좋았어요. 시끄럽다는 후기가 많아서 걱정했지만 전혀 시끄럽지 않았고, 편안하게 잘 쉬었습니다. 그리고 무료 주차공간이 제공되어 차량 렌트해서 여행할때 유용했습니다.”