Meandering canals invite guests to explore lush mangroves and wildlife by guided boat tour. The adults-only pool offers a peaceful retreat with attentive service. Fresh, pescatarian-friendly cuisine awaits at eight restaurants where all-inclusive dining consistently impresses.
Carretera Fed.Cancún- Playa del Carmen, KM 298, Solidaridad, Playa del Carmen, QROO, 77710
Getting around
Cancun Intl. Airport (CUN)
41 min drive
About this property
Fairmont Mayakoba Riviera Maya - All Inclusive
Property highlights
Located close to El Camaleón Mayakoba Golf Course, Fairmont Mayakoba Riviera Maya - All Inclusive provides a golf course, 2 beach bars, and a swim-up bar. Treat yourself to a deep-tissue massage, hydrotherapy, or aromatherapy at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. The 24-hour gym offers Pilates classes and fitness classes; other things to do include beach volleyball, snorkeling, and scuba diving. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
5 outdoor pools and a children's pool, along with a waterslide, free cabanas, and sun loungers
A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
Guest reviews speak highly of the helpful staff
Room features
All 401 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and laptop-compatible safes.
Extra conveniences in all rooms include:
Childcare services and free infant beds
Reusable coffee/tea filters and recycling
Bathrooms with designer toiletries and separate tubs/showers
LED TVs with premium channels
Coffee/tea makers, ceiling fans, and daily housekeeping
Does Fairmont Mayakoba Riviera Maya - All Inclusive have a pool?
Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 6:00 AM–8:00 PM.
Is Fairmont Mayakoba Riviera Maya - All Inclusive pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Fairmont Mayakoba Riviera Maya - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: noon. After-hours check-in is not available.
What time is check-out at Fairmont Mayakoba Riviera Maya - All Inclusive?
Check-out is at noon.
Does Fairmont Mayakoba Riviera Maya - All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 256.00 per vehicle applies.
Are there all-inclusive benefits at Fairmont Mayakoba Riviera Maya - All Inclusive?
Yes, the property is all-inclusive.
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Reviews
Fairmont Mayakoba Riviera Maya - All Inclusive Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our recent stay at Fairmont Mayakoba was truly memorable. The property is spectacular, the setting beautiful, and the culinary experience outstanding, but what truly made the difference was the people.
From before our arrival, the team provided exceptional assistance with reservations, transportation, and every detail of our stay. Throughout our visit, the service was extraordinary—always attentive, welcoming, and ready to help.
The dining experience was fantastic. HIX had excellent sushi and wonderful service. Tauro was spectacular, with excellent steaks, beautifully prepared dishes, great wine, and outstanding service. La Laguna offered wonderful Mexican cuisine, while Las Brisas was another highlight, with exceptional food and a fantastic team.
The Kids Club staff were wonderful, and the pool and beach teams provided impeccable service throughout our stay.
What impressed us most was the genuine care and hospitality we experienced. Even when we raised a concern, the response and follow-up were exceptional.
The property is beautiful, but the true luxury of Fairmont Mayakoba is its people. Thank you for making our family vacation so special. We hope to return!
Stayed 7 nights in Sep 2026
Verified review
6/10 Okay
Vikesh
Sep 14, 2026
Liked: Property conditions & facilities
Disliked: Amenities
I have stayed at this hotel 3 times now it was beyond excellent on previous occasions.
This last stay was far from it - having contacted them weeks in advance to book restaurants - they held off until the day of my cancellation at full priced refund to tell me that 70% of the resorts is closed for maintenance, this meant 50% of the restaurants closed and only one pool for use.
Staff are friendly but they were stretched at breakfast even at a time when the occupancy was at 10% - as the main breakfast buffet restaurant was in the closed for maintenance section. This meant a reduced offering as opposed the excellent selection that was available previously.
The staff at Tauro and HiX were excellent at all times. The Barsis restaurant was poorly manned and stretched at bfast.
Great property, not too crowded and spacious clean rooms. The beach was cleaned daily, but there is still seaweed on the ground and in the water. We had the all inclusive package which is highly recommended as we would have spend about $1500 per day for 4 extra without it! Lots of families with young kids, but the property is spacious so you can always find privacy.
The Fairmont Mayakoba is the best resort that I've ever been to. The vibe of the resort is peaceful and relaxing. The staff were incredibly helpful before I even arrived, helping me reserve dinners at the restaurants, my excursions and my spa appointment. They remained attentive throughout my stay. The resort is beautiful and the restaurants and other amenities were the highest quality. I strongly recommend the all-inclusive option so you can fully enjoy the restaurants. Thank you to Rocio, Rodolfo, Miguel, Alexa, Dayana, Miguel and the rest of the staff who made my vacation so wonderful.
We love this hotel and the property. The food is great and the service.
Stayed 4 nights in Jul 2025
Verified review
10/10 Excellent
Laura
Jul 28, 2025
Liked: Amenities
We cannot say enough about this property and the amazing staff with their meticulous attention to detail & comfort of each one of our family members- we had the best trip ever!
Great service attentive and friendly staff this resort is great for those wanting a reset and to enjoy good food they have really good food here probably the best resort food I’ve ever had!
We had an amazing experience at the Fairmont! The service was wonderful — every staff member we met was friendly, attentive, and genuinely dedicated to making our stay special. The resort is beautiful, well-maintained, and perfect for families. We can’t wait to come back!