Find hotels near Plaza Caracol Mall, Cancun from ₩49,834

"Food not as good as in past. Everything else great"

"Extremely friendly and helpful staff. The food was excellent. No long wait times at check in/out or restaurants. The SPA was the highlight. The room was very nice too. (Very spacious) The hotel appeared a little run down and might need some renovations. Overall very pleased with our stay and highly recommend."

"Clean room / the staff super kind , beach view perfectly!!"

"The poolside sitting was comfortable. All meals were fresh and tasty. "

"We upgraded to the diamond club which was amazing! Iran our personal helper was amazing with helping set up our dinner reservations!"

"Meals was excellent, facility location perfect. Staff friendly and welcoming. Amenities were good just lack of communication as to events and resturants inside the facility and hours."

"Super clean"

"Beautiful property, room was clean, spacious and a beautiful view of the ocean. A little remolding on the outside was going on during the time we were there...it was not distracting or loud at all. The staff was very attentive and respectful. Food at the restaurants were all very good and chef and waiters were accommodating to food allergies. The Spa was wonderful...so glad we splurged for the full experience at the Spa, well worth it! Will definitely go back!"

"We have stayed at Dream Sands several times now and it has come ong way. They have done some room remodeling & fixed the leaky hard to close sink faucets. The staff is always friendly. The pools are overcrowded most the time. The bars are quick on getting you a drink. "