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Grand Park Royal Cancun - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near La Isla Shopping Mall

Choose dates to view prices

Photo gallery for Grand Park Royal Cancun - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
5 restaurants, breakfast, lunch, dinner served; international cuisine
Royal Master Suite Hot Tub | 1 bedroom, free minibar, in-room safe, desk
Deluxe Ocean View King | 1 bedroom, free minibar, in-room safe, desk
On the beach, sun loungers, beach towels

Popular amenities

  • Bar
  • Hot Tub
  • Room service
The current price is ₩362,948
₩445,021 total
includes taxes & fees
Sep 1 - Sep 2

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Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Villa Premier Plunge Pool Ocean Front

Villa Premier Plunge Pool Ocean Front | View from room

Villa Premier Plunge Pool Ocean Front

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Master Suite

Master Suite | 1 bedroom, free minibar, in-room safe, desk

Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

View all photos for Royal Master Suite Hot Tub

Royal Master Suite Hot Tub | Living area | 40-inch LED TV with satellite channels, TV, iPod dock

Royal Master Suite Hot Tub

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • 95 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Ocean Front

Master Suite Ocean Front | Living area | 40-inch LED TV with satellite channels, TV, iPod dock

Master Suite Ocean Front

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Royal Suite Hot Tub

Grand Royal Suite Hot Tub | 1 bedroom, free minibar, in-room safe, desk

Grand Royal Suite Hot Tub

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • 103 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa Deluxe Ocean Front

Villa Deluxe Ocean Front | 1 bedroom, free minibar, in-room safe, desk

Villa Deluxe Ocean Front

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | 1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View Double

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Superior Ocean Front King

Premier Superior Ocean Front King | 1 bedroom, free minibar, in-room safe, desk

Premier Superior Ocean Front King

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Superior Ocean Front Double

Premier Superior Ocean Front Double | 1 bedroom, free minibar, in-room safe, desk

Premier Superior Ocean Front Double

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Suite King Hot Tub

Royal Suite King Hot Tub | 1 bedroom, free minibar, in-room safe, desk

Royal Suite King Hot Tub

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | 1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View King

8.4 out of 10
Very good
(172 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Deluxe

1 bedroom, free minibar, in-room safe, desk

Villa Deluxe

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Ocean Front Doble

Premier Ocean Front Doble | 1 bedroom, free minibar, in-room safe, desk

Premier Ocean Front Doble

8.4 out of 10
Very good
(80 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Suite Doble Hot Tub

Royal Suite Doble Hot Tub | 1 bedroom, free minibar, in-room safe, desk

Royal Suite Doble Hot Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 70 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa Premier PlungePool King OceanFront

Villa Premier PlungePool King OceanFront | 1 bedroom, free minibar, in-room safe, desk

Villa Premier PlungePool King OceanFront

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Junior Suite Plunge Pool

1 bedroom, free minibar, in-room safe, desk

Villa Junior Suite Plunge Pool

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa Master Suite Plunge Pool

1 bedroom, free minibar, in-room safe, desk

Villa Master Suite Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
  • 86 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Swim up King

Deluxe Swim up King | 1 bedroom, free minibar, in-room safe, desk

Deluxe Swim up King

8.6 out of 10
Excellent
(32 reviews)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Villa Master Suite Ocean Front

Grand Villa Master Suite Ocean Front | 1 bedroom, free minibar, in-room safe, desk

Grand Villa Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
  • 86 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Standard

1 bedroom, free minibar, in-room safe, desk

Room Standard

  • Sleeps 4

View all photos for Villa Junior

1 bedroom, free minibar, in-room safe, desk

Villa Junior

  • Sleeps 4

View all photos for Room Deluxe with Sea View

1 bedroom, free minibar, in-room safe, desk

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4

View all photos for Quadruple Room Deluxe with Sea View

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Deluxe with Sea View

  • Sea view
  • Sleeps 2

View all photos for Twin Room Premium with Ocean View

1 bedroom, free minibar, in-room safe, desk

Twin Room Premium with Ocean View

  • Ocean view
  • Sleeps 4

View all photos for Room Standard with Sea View

1 bedroom, free minibar, in-room safe, desk

Room Standard with Sea View

  • Sea view
  • Sleeps 2

View all photos for Double Room Superior with Ocean View

1 bedroom, free minibar, in-room safe, desk

Double Room Superior with Ocean View

  • Ocean view
  • Sleeps 4

View all photos for Villa Deluxe

1 bedroom, free minibar, in-room safe, desk

Villa Deluxe

  • Sleeps 4

View all photos for Room Premium with Sea View

1 bedroom, free minibar, in-room safe, desk

Room Premium with Sea View

  • Sea view
  • Sleeps 2

View all photos for Quadruple Room Master with Sea View

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Master with Sea View

  • Sea view
  • Sleeps 2

View all photos for Room Master with Sea View

1 bedroom, free minibar, in-room safe, desk

Room Master with Sea View

  • Sea view
  • Sleeps 4

View all photos for Villa Master

1 bedroom, free minibar, in-room safe, desk

Villa Master

  • Sleeps 2

View all photos for Twin Room Deluxe with Ocean View

1 bedroom, free minibar, in-room safe, desk

Twin Room Deluxe with Ocean View

  • Ocean view
  • Sleeps 4

View all photos for Room Deluxe

1 bedroom, free minibar, in-room safe, desk

Room Deluxe

  • Sleeps 2

View all photos for Double Room Luxury with Beach View

1 bedroom, free minibar, in-room safe, desk

Double Room Luxury with Beach View

  • Beach view
  • Sleeps 4

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₩135,313 total
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About the neighborhood

Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Chac Mool Beach - 13 min walk - 1.1 km
  • Forum Beach - 18 min walk - 1.5 km
  • Cancun Convention Center - 3 min drive - 1.8 km
  • Gaviota Azul Beach - 4 min drive - 2.2 km
  • La Isla Shopping Mall - 4 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Snack Grand Park - ‬3 min walk
  • El Mirador
  • ‪Lobby Bar - ‬7 min walk
  • ‪Café Solé - ‬2 min walk
  • ‪Restaurante Cocay - ‬2 min walk

About this property

Grand Park Royal Cancun - All Inclusive

All-inclusive family-friendly property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Forum Beach and Cancun Convention Center are located near Grand Park Royal Cancun - All Inclusive, which provides a swim-up bar, a poolside bar, and a grocery/convenience store. With amenities like a beachfront location and sun loungers, this property is the perfect place to soak up the sun. Treat yourself to a sports massage, reflexology, or a body scrub at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a rooftop terrace and shopping on site.
You'll also enjoy perks such as:
  • 2 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • An area shuttle, multilingual staff, and wedding services
  • A porter/bellhop, a water dispenser, and ATM/banking services
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 247 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 40-inch LED TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Portuguese, Spanish

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₩347,233 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Café Sole
  • El Mirador
  • Flor de Sal
  • Grand Prime Rib House
  • Koi

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 13 years old are not allowed in the spa

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
Grand Park Royal Cancun Caribe All Inclusive Hotel
Grand Park Royal Caribe All Inclusive Hotel
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Grand Park Royal Caribe
Grand Park Royal Luxury Resort All Inclusive
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Grand Park Royal Luxury All Inclusive
Park Royal Resort Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
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Grand Park Royal Luxury Resort All Inclusive
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Park Royal Cancun Inclusive
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Grand Park Royal Cancun - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Park Royal Cancun - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Grand Park Royal Cancun - All Inclusive?

As of Aug 1, 2025, prices found for a 1-night stay for 2 adults at Grand Park Royal Cancun - All Inclusive on Sep 1, 2025 start from ₩362,948, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Park Royal Cancun - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Park Royal Cancun - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Grand Park Royal Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Park Royal Cancun - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Grand Park Royal Cancun - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include soccer, volleyball, water fitness classes, and more.

Where is Grand Park Royal Cancun - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, La Isla Shopping Mall, and Forum Beach. Cancun Convention Center and Gaviota Azul Beach are also within 3 mi (5 km).

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Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1194 out of 2338 reviews
Rating 8 - Good. 596 out of 2338 reviews
Rating 6 - Okay. 286 out of 2338 reviews
Rating 4 - Poor. 129 out of 2338 reviews
Rating 2 - Terrible. 133 out of 2338 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
The staff is wonderful and the resort is beautiful
Stayed 5 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this resort!!
Stayed 7 nights in May 2025

10/10 Excellent

Maikel

Liked: Cleanliness, amenities, property conditions & facilities
I have an unforgettable staying.
Stayed 6 nights in Jul 2025

8/10 Good

Man

Liked: Cleanliness, amenities, property conditions & facilities
It’s very nice resort and relax
Stayed 4 nights in Jun 2025

10/10 Excellent

Marilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made our vacation unforgettable
Stayed 6 nights in May 2025

8/10 Good

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pools and the staff! Cielo and Roberto were amazing! Food
Stayed 3 nights in Jul 2025

10/10 Excellent

David Marcial

Liked: Cleanliness, amenities, property conditions & facilities
This was my first vacation at a resort, very pleased.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Beautiful hotel and staff 100% recommended
View of our room
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth Santaella

Liked: Cleanliness, staff & service, property conditions & facilities
Highly suggest great food drinks an hospitality
Stayed 5 nights in May 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for a relaxing stay.
Stayed 8 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was much better than others I've been too in the area. Staff was very friendly and respectful. The food was mostly good but the amount of options was disappointing compared to others.
Stayed 7 nights in Jun 2025

10/10 Excellent

Carina M.

Liked: Cleanliness, amenities, property conditions & facilities
Really recommend this property the service was excellent! Good location would definitely go again
Stayed 4 nights in Jun 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service great vacation place
Stayed 4 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Employees very nice, room always clean.
Stayed 6 nights in Jul 2025

10/10 Excellent

JUANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food options at the buffet, Italian restaurant not it. The Mexican restaurant was mid. Great service overall
Stayed 6 nights in Jul 2025

10/10 Excellent

Taunya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, and I visit it often!
Stayed 4 nights in Jun 2025

6/10 Okay

Adugodi

Liked: Property conditions & facilities
Cafe was great. Hospitality crew were excellent. Food quality was very unauthentic and very ordinary.
Stayed 4 nights in Jul 2025

10/10 Excellent

Perfecto

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at this hotel! Everything was excellent—the food was delicious, and the staff was incredibly friendly and helpful. My only suggestion would be to extend the pool hours, especially for the adult pool. Closing at 8 PM feels a bit early; a later closing time would make the experience even better. Overall, a fantastic stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the perks with the VIP. Very friendly staff and clean resort
Stayed 8 nights in May 2025

10/10 Excellent

Aaron Rashod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how help the staff was
Stayed 4 nights in Jun 2025

10/10 Excellent

Adam Ramirez

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 6 nights in Jun 2025

10/10 Excellent

Nick

The staff were amazing, especially Yajirra who was our personal attendant, and she made sure we got everything we could ever want before I finished the sentence asking for anything. The views wife as Rd
Stayed 4 nights in Jul 2025

8/10 Good

Brian Norman

Liked: Cleanliness, property conditions & facilities
Butler service was really good, friendly, and helpful. Food was okay.
Stayed 7 nights in Jun 2025

8/10 Good

Donna Trinidad

Liked: Cleanliness, amenities, property conditions & facilities
The property and amenities are superb! Just need more improvement on your concierge services. Few times my requests were not met.
Stayed 4 nights in Jul 2025