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"Staff, location, comfort."

"Fantastic base for exploring NYC! So convenient being walking distance to Grand Central Station and lots of food options. Loved the free walking tours offered to Pod guests, and the ground floor bar was nice to have as an option on site too. The roof top was closed when I visited in Winter, which was a shame, as it has spectacular views out over the city. Room was comfortable, clean and had everything you need. Great value for money too - you can't beat Pod 39 if you're staying in Manhattan on a budget and plan to spend your days sightseeing. "

"When I went to purchase an item from the store located in the lobby, there was no one present at the front desk. I waited for a short period and then left to look for a nearby store. Approximately 40 minutes later, when I returned, the front desk was still unattended. The same two individuals who had been waiting earlier were still there waiting for someone to return to the desk. The curtains in my room were dirty. The phone in the room did not work I had to call front desk with my cellphone to request shower gel. The toilet would not flush I had to lift up the top and put water I. The tank for the toilet to flush. "

"Great stay"

"A good budget hotel. Excellent location, clean, with friendly staff."

"I advised that my room was on the street side of the building. It felt like there was a garbage truck in my room- as the trash was picked up all night long. I was a terrible experience- was unable to sleep. Would love to get a refund! And will not stay at this property in the future. "

"Great location close to trains and restaurants good prices"

"Great"

"Reasonable price (for Manhattan) for a corner room. Nice location near 6 train. Friendly staff."