프레리와 호수 모텔

“I loved how clean our room was. It even smelled good. Not like bleach cleaned but clean. It was so nice to step into a cool room too! A/C was set at 66 and the room felt amazing. Coming in from the Texas heat that was a treat. The full-size fridge and freezer was the best amenity! I got to bring the cooler inside and get the ice packs frozen again. The bed was really comfortable. The only complaint is the car noise from the lowrider trucks driving by and in and out all night with loud music....

“Room had live roaches. Person at check in counter offered zero suggestions and reported Expedia would have to do the refund; only to find out he lied about that and the property denied my refund to Expedia even though I was in the room less than 30 minutes because of the roaches. Thankfully Expedia did provide a full refund to me with their excellent customer service but the hotel property itself is garbage. Smells, even on the outside, unclean room, active bugs in rooms, unhelpful staff. This...