โI love the property! The area wasn't great, but the inside was really unique and eclectic. The furnishings are simple. For a no-fuss stay, definitely come here. I felt very safe even though the area had graffiti. โ
โI checked in to this hotel on July 4th. I had clearly reserved a room with one king bed through Expedia, but was given a room with two queen beds instead. This was the hotel's mistake, not mine. After pointing this out, they moved us to a king roomโthe room we originally paid for. No apology, no explanation.
Unfortunately, the problems didnโt end there. The new room had a clogged sink that wouldnโt drain at all. We called the front desk, and it took 30 minutes for someone to show up. The...
โSuch a cute B&B. We were welcomed with delicious cookies. We stayed in the Harbor Room. Bed was comfortable. We met the owners Elizabeth & Doug at breakfast which was delicious. They were very welcoming. I loved the Apple with everything bread, wish I could get the recipe (lol). Conveniently located, walking distance to restaurants, shops, & the water. Will definitely stay there again when we visit the area again.โ
โThe breakfast was very good with pancakes, bacon, yogurt parfaits, and the usual other items. Coffee was very good. The shuttle from the airport is prompt and hotel is very close to the airport. Also close to downtown. Beds are comfortable and entire facility and rooms were clean and decorated well. I would certainly recommend this hotel.โ
โA nice place to lay my head. The hotel was very inviting; check in staff super nice and the breakfast was wonderful. I would definitely stay again when in the area.โ
"I checked in to this hotel on July 4th. I had clearly reserved a room with one king bed through Expedia, but was given a room with two queen beds instead. This was the hotel's mistake, not mine. After pointing this out, they moved us to a king roomโthe room we originally paid for. No apology, no explanation.
Unfortunately, the problems didnโt end there. The new room had a clogged sink that wouldnโt drain at all. We called the front desk, and it took 30 minutes for someone to show up. The engineer then spent another 30 minutes tryingโand failingโto fix it. Thatโs a full hour of our travel time wasted because of the hotelโs lack of maintenance.
Despite all this, the front desk still didnโt offer a single word of apology. Instead, they claimed the new room was an โupgrade,โ even though it was on the second floor with a terrible view. Frankly, that felt like a weak excuse rather than any form of customer service.
This experience was unacceptable. I will absolutely not be returning to this hotel, and I strongly advise others to look elsewhere. Poor service, poor communication, and no accountability"
