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"Greet atmosphere, there stuff is super nice. The whole vibe there is very fancy and chill. Will definitely come back"

"The room we had was incredible, amazing views, privacy, we were blown away. The only thing we didn’t like is that there was no fridge. So we couldn’t keep our water bottles cold. We also tried to take showers around 11:30pm and no water came out, it just had no water pressure. So we tried in the morning and it worked. Breakfast was great. "

"Room was wonderful and very clean . Made you feel like you’re in a tree house. Staff was very helpful and friendly. Many restaurants to choose from . In the heart of the hotel zone it was a lot of fun. "

"We couldn’t be happier with our stay! I booked this because the bungalow had a balcony with unobstructed views of the beach/ocean… When we arrived they wanted to move us because the property beside them was having an event… Listen,Tulum is known for its EDM music scene and nightlife so I can’t complain. We asked to see both rooms and they were more than willing! We chose the room they had wanted to move us to and it was perfect! Little of an obstructed view but at the same time it really was simply amazing and we decided to book an extra night before we decided on dinner that night! Let’s talk food… Tamarindo/Pasha were great although they didn’t look like much on the walk by. Tamarindo had a slightly better breakfast offering than the new cafe on the beach at the hotel but only slightly. Plenty of Michelin rated restaurants within walking distance and priced similar to/slightly less than “fine” dining in the US. The staff was amazing! They were always available but at the same time they weren’t over your shoulder! My only “dig” on this place is that it could use a little upkeep. It is by no means falling apart or “gross” but some of the thatch roofs had tarps to prevent leaks that really just should be repaired/replaced… Boho chic outdoor furniture on pool deck that should just be thrown out… Given the jungle setting the tarps were almost unnoticeable but I’m that guy! We will… not would, stay here next time we are in Tulum and it was a bargain at their current rates! "

"Unforgettable and romantic experience! This hotel became our second home, our room was spotless and beautiful, the beach was beautiful and you can get service to your beach beds, the amenities, the food and wellness services like everyday yoga at 8 am really made our stay a wonderful time, my husband and I will certainly come back as soon as we can, thank you so much Alaya Tulum! "

"The hotel was very unique. Check-in experience was good... the drive to the hotel was a bit nerve wracking but, that is probably any resort in Tulum. Food while we were there at the resort was good, not amazing, but a solid breakfast. Service could probably be improved on, but they were busy and I could have learned the language. Room was clean, unique and shower was amazing. The acoustics in the room on Saturday night could not keep up with the music from the surrounding areas. Beach was well kept... everyone was fighting the seaweed the weekend we were there. Staff were very pleasant. We asked for additional waters, and they were very prompt with the delivery of those. I appreciated not having a TV in our room. My wife really enjoyed the spa. Plunge pool was a bit too cold for enjoying... but would have been perfect for late spring or summer. We will be back again but will stay for longer... and enjoy some of the classes that they had available. "

"Amazing staff, and clean rooms"

"😁"

"Nice quiet hotel. Good service from staff."