This hotel specifically advertised having EV charging. On their website they show an old Clipper Creek level 2 charger (likely the precursor of the Enphase level 2 chargers), so I called to make sure I would be able to charge my Mercedes EQE EV. I was assured the hotel has an adapter for my car.
The lady on the phone even used this as a major selling point: “There are not many hotels around that have EV chargers!”
But when I got to the hotel, it turned out they had only two working chargers, both of which were occupied the whole night (the nature of the beast with slow level 2 charging). There was a third charger that was missing the J1772 adapter… So no charging for me.
When I asked the receptionist for an adapter, she kept telling me it was with the charger, even though I told her a few times that it wasn’t.
When you have only two working chargers for an entire hotel, you probably should not advertise EV charging…
Oddly, more of half of the parking lot was empty, so there would have clearly been plenty of space to install a few more chargers.
And the installation of a level 2 charger isn’t expensive, either.
The tech difficulties didn’t stop there, the hotel had also advertised free WiFi, but the WiFi was only accessible for Bonvoy members…
Normally, this wouldn’t have mattered much, but my cell reception inside the hotel was virtually non existent; I couldn’t even receive texts.
For more than $200 per night, you should have WiFi!!!