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"Friendly, very nice, welcoming and helpful! Clean room. Great location. Staff was great!!"

"I like their concept of the hotel, half senior stay and half hotel. That also the reason the entire accommodation is extremely clean and tidy , the spa facility is super , every staff are super friendly and welcoming . My room in 4/f and with 180”c Mountain View . When u wake up is such a well bonus have such beautiful view "

"Great location & customer service "

"The view is too die for"

"We stayed in the spa area and wow the room was big and amazing! My favorite room of all time. The service matched, everyone so polite and kind. We stayed for three days which was not enough. Ate at two of the restaurants both amazing and even bought a sweater at the shop to stay warm on the Jungfraujoch “Top of Europe”. This is the place to stay no question. Wish we would have booked more time at this hotel!"

"Super "

"This hotel is gorgeous! Super clean and bright! Breakfast is free and offers so many choices at the buffet or thrill make you an omelet or French toast. Coffee is yummy. They also have a room with a bar , and also a room dedicated as a cigar room! The hotel is super close to the train station, maybe a 5 minute walk. Close to the center of town and easily walkable. We felt safe at night. The staff is very helpful and the hotel was quiet and well maintained. The room got warm even though we turned the heat off and opened the door. But it wasn’t unmanageable. We were there when it was cooler so we liked having a balcony to get that fresh air. I’d recommend and stay here again without any hesitation. "

"Room and hotel were great overall. Bed was comfy. Pillows are hotel pillows...not the best. I was here in middle of October, so, a/c was off but so was the heat on the first 2 nights. My last night, they turned on/up the heat and it was roasting in the room both during the night and in the morning. The room isna great size and had plenty of closet space. It even had a refrigerator. The bathroom was big and had a warming towel rack. However, it was not turned on as they explained it was still "summer" for them. It was convenient having a restaurant in the hotel as well. You could choose to sit outdoors or inside as well. This hotel is also a very easy and short (3 min) walk to Interlaken West and bus stop. The staff were so nice and they do laundry servixes for a charge. If I come to Interlaken again, I'll definitely consider staying here again. "

"Convenient a few steps from train station (Interlaken west), friendly staff, clean, quiet, beautiful view."