“Stunning rooms, excellent breakfasts, and a great overall atmosphere. The breakfasts were generous, healthy, and delicious, with the bread and specialty butters being particular standouts. The design and finishes throughout the property show real care and attention to detail.
The one thing that felt slightly off was the service style. The staff were polite and friendly, but seemed overly reserved and lacking confidence. We were also given a very detailed room briefing on arrival. As it was late...
“아름답고 편한 호텔입니다. 스태프들이 친절해요. 내내 있는 동안 신경써주었고 세심하게 챙겨주었습니다. 오래된 것은 어쩔 수 없긴 하지만 최대한 신경쓴 티가 납니다. 묵는 동안 현지에서 보지 못한 건 없는지, 맛보지 못한 건 없는지 물어봐주고 컨디션이 좋지 않다 하니 직접 사다 주기도 하더라고요. ”
“Well maintained hotel at the heart of GeorgeTown.
Excellent location for connectivity to the mainland, via the ferries’ jetty, very close to historical sites (eg the Khoo Kongsi), local eateries and to the lively night scene.
Staff are friendly and helpful (special shout out to Nick and Eline). The night staff during my stay could smile more or just offer a warm greeting.
Breakfast menu is fair and could be improved with more items l(eg coffee in a pot) plus tastier cereal and...
“Room was not ready yet. Staff said it will be prepared soon but i had to wait more than 40minutes after regular check in time 3PM.
Floor staff was so unprofessional.”
“Hotel was ideally located, extremely clean with exceptional facilities and friendly staff. I would highly recommend this hotel if you stay in George Town.”