롤랜드 호텔 검색: 지금 예약 가능한 인기 숙소

“Staff was great and hotel was very quiet and clean”

“Had bugs in the room, staff was not friendly at check in, she acted like I was bothering her for coming in. In the morning I left the keys in the room and my daughter left her phone so had to go to desk and get a new key … nobody was manning the desk. I waited 25 minutes, ringing the bell, calling the desk nobody around, yelled “does anyone work here” I finally had to walk down the hall to breakfast room and yelled for someone in there for a key. When I came back down 4 more families were...

“everything great”

“NOT A MARRIOTT EXPERIENCE!! The room unfortunately smelled like body odor, and the loveseat had stains on it and was gross. The pool and the hot tub were not available the entire four days that I was there. They also did not clean my room the day after I checked in.”

“Great clean hotel near Iowa State.”

“Very clean property”

“TVs did not work in either room. Manager said to contact you do we could get a partial refund.”

“The hotel was clean and well maintained.”

“My Expedia reservation was cancelled by the hotel manager without informing me. I had arrived at Cobblestone Inn, ready to check in after a day of traveling, only to be told my reservation had been cancelled, they had no rooms to rebook me, and they could not help me in any way. Expedia was great about refunding my money, which I appreciated.”

“The staff were very friendly and helpful, my son loved the pool and we enjoyed the hot tub. Waffles, sausage, eggs and others for breakfast, we couldn't have had a better stay!”

“Nice rooms and good breakfast.”

“My stay at this hotel was average. The rooms were okay and met the basic expectations for a comfortable stay. However, the property appears to need maintenance, as several areas look worn and somewhat neglected. The parking lot also seems poorly maintained, which does not create a great first impression. The breakfast buffet is quite limited compared to other hotels in the same category. In addition, the staff could be friendlier and more welcoming to guests. Overall, it is an acceptable place...

“It is in a fantastic location for families visiting ISU, we however had some yucky rooms with some maintenance issues. A toilet that kept us up all night as it continued to run, I also believe that because of that there was maybe a prior flooding issue as the corner near the TV had a damp rid box set up and the carpet was wet, the room also had a musty smell. We got in late and didn't feel like switching rooms so we just brought it to the front desks attention the next day. Our second room...

“We always like staying at Homes 2. The rooms are spacious enough for our family and the facilities are always clean to our satisfaction! Will keep staying there!”

“Our stay for one night was fine, but it's a rather tired hotel. You can just tell by little things like dirty hallways with old carpet, a wobbly toilet, and old furniture,that it's been around awhile.”

“The facility was wonderful however the front desk staff was not. We were first told we did not have a room and then had to find someone to help her. Not professional at all! The pool was out of towels I asked the same front desk person for a towel she begrudgingly got one for me but added "we have a towel shortage". Front desk staff in need of customer service training both in behavior and appearance!”

“There were some stains on the wall and in the shower. The sliding door was broken (off its track) when we arrived. The towels were so scratchy. Not a bad place to stay for the price, but could definitely improve the facilities.”

“We were first given keys to an occupied room. They upgraded our room for the inconvenience but I didn’t want a room with a jet tub. The sheets and pillow cases were stained. The breakfast was extremely limited, cold, and poor.”