“I was impressed how well the staff handled the difficult situation in which I needed to relocate to another hotel since the room I booked was not available anymore. One of their team members took us to another (very nice) hotel, paid for the taxi, ensured express checkout and made sure the breakfast was included. Building customer loyalty in unexpected situations is not an easy task, but this team did an amazing job. Will come back for sure.”
“I was impressed how well the staff handled the difficult situation in which I needed to relocate to another hotel since the room I booked was not available anymore. One of their team members took us to another (very nice) hotel, paid for the taxi, ensured express checkout and made sure the breakfast was included. Building customer loyalty in unexpected situations is not an easy task, but this team did an amazing job. Will come back for sure.”
“Really close to the airport and I had to ask how to get there but they kindly gave me a whole map to tell me how to get there. In my case I also needed to invite some guests over for the conference and they were very welcoming!
English is fluent for the workers and the breakfast was delicious as well.
If you are going to Cornavin, there is the bus number 10 or taking one train station that goes to the center.
Overall, amazing service, good bed, good distance from everywhere and I will go...
“Really close to the airport and I had to ask how to get there but they kindly gave me a whole map to tell me how to get there. In my case I also needed to invite some guests over for the conference and they were very welcoming!
English is fluent for the workers and the breakfast was delicious as well.
If you are going to Cornavin, there is the bus number 10 or taking one train station that goes to the center.
Overall, amazing service, good bed, good distance from everywhere and I will go...