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Bahia Principe Grand Jamaica - All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Bahia Principe Grand Jamaica - All Inclusive

6 bars/lounges, swim-up bar, poolside bar, beach bar
Aerial view
Minibar, in-room safe, desk, blackout drapes
5 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

7.4 out of 10
Guests liked the amenities.
  • Bar
    Bar
  • All inclusive
    All inclusive
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Hot Tub
    Hot Tub
  • 24/7 front desk
    24/7 front desk
The price is ₩350,213
₩350,213 total
includes taxes & fees
Oct 3 - Oct 4
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Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Junior Suite Ocean Front)

Beach/ocean view

Junior Suite, Oceanfront (Junior Suite Ocean Front)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Salt Coppers Villa, Runaway Bay, Saint Ann

What's nearby

  • Green Grotto Caves - 3 min drive
  • Cardiff Hall Beach - 4 min drive
  • Ocean View Beach - 4 min drive
  • Runaway Bay Beach - 5 min drive
  • Flavours Beach - 5 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 66 min drive

Restaurants

  • ‪The Jasmin - ‬2 min walk
  • ‪Las Olas - Rodizio - ‬13 min walk
  • ‪Orquídea Buffet - ‬4 min walk
  • ‪Sunset Bar - ‬5 min walk
  • ‪picasso - ‬1 min walk

About this property

Bahia Principe Grand Jamaica - All Inclusive

Upscale all-inclusive property connected to the convention center
Take advantage of a free breakfast buffet, an adjacent golf course, and free water park access at Bahia Principe Grand Jamaica - All Inclusive. This property is a great place to bask in the sun with a white sand beach, a beach bar, and beach massages. Treat yourself to a body treatment, a massage, or a manicure/pedicure at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers fitness classes and yoga classes; other things to do include snorkeling, kayaking, and water skiing. Free in-room WiFi is available to all guests, along with a nightclub and a swim-up bar.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and an indoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • A bike on site, express check-out, and babysitting (surcharge)
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 850 rooms boast comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with jetted tubs and rainfall showers
  • Plasma TVs with satellite channels
  • Balconies or patios, separate sitting areas, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Gourmet or à la carte dining limited to 3 meals per stay

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dolce Vita
  • Don Pablo
  • Mikado
  • Orquidea
  • The Knife

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Free water park access
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 7 floors
  • Banquet hall
  • Built in 2007
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests should be aware that this property’s private beach has a clothing-optional area.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Bahia Principe Jamaica
Grand Bahia Principe Jamaica All Inclusive
Jamaica Grand Bahia Principe All Inclusive
Grand Bahia Principe Jamaica All Inclusive Runaway Bay
Bahia Principe Jamaica Inclus
Bahia Principe Grand Jamaica
Bahia Principe Grand Jamaica All Inclusive
Grand Bahia Principe Jamaica All Inclusive
Bahia Principe Grand Jamaica - All Inclusive Runaway Bay

Frequently asked questions

Does Bahia Principe Grand Jamaica - All Inclusive have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

How much does it cost to stay at Bahia Principe Grand Jamaica - All Inclusive?

As of Sep 27, 2024, prices found for a 1-night stay for 2 adults at Bahia Principe Grand Jamaica - All Inclusive on Oct 3, 2024 start from ₩350,213, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bahia Principe Grand Jamaica - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahia Principe Grand Jamaica - All Inclusive?

Self parking is free at this property.

What time is check-in at Bahia Principe Grand Jamaica - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Bahia Principe Grand Jamaica - All Inclusive?

Check-out is at noon.

Does Bahia Principe Grand Jamaica - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Bahia Principe Grand Jamaica - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include snorkeling, kayaking, rowing/canoeing, and more.

Where is Bahia Principe Grand Jamaica - All Inclusive located?

Located in Runaway Bay, this beachfront property is next to a golf course and within 3 mi (5 km) of Jamaica Beaches, Cardiff Hall Beach, and Ocean View Beach. Runaway Bay Beach and Flavours Beach are also within 3 mi (5 km).

Bahia Principe Grand Jamaica - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 839 out of 2447 reviews" "
Rating 8 - Good. 627 out of 2447 reviews" "
Rating 6 - Okay. 411 out of 2447 reviews" "
Rating 4 - Poor. 247 out of 2447 reviews" "
Rating 2 - Terrible. 323 out of 2447 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Racquel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service
Stayed 7 nights in Jul 2024

6/10 Okay

Kashana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that had me upset was the checking at 3pm my room still wasn’t ready.
Stayed 4 nights in Sep 2024

8/10 Good

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. The Entertainment staff were cheerful and made great efforts to keep us engaged. The drinks were a bit sweet. I did see a cockroach in one of the restaurants, but it is the tropics, so there will be bugs. The food was delicious. loved that the in room fridge was stocked with beer. Unfortunately we always had to ask for face cloths. Going in the slow season meant there were always lawn chairs available.
Stayed 7 nights in Sep 2024

4/10 Poor

Marney Ruth

Traveled with family
Disliked: Staff & service, amenities
staff unfriendly and rude. Bahia resorts always have friendly staff. They do not do towel decorations in the room, no room service. always something wrong with the air conditioner, had to argue with the front desk just to give me a voucher because they would not give me a credit. will never stay at a Bahia again.
Stayed 7 nights in Sep 2024

8/10 Good

Lisana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Time well spent. Loved the food, staff and the whole vibe. Great entertainment. The room and private bath, however, weren't what I imagined them to be. They could use a little refurbishing.
Stayed 3 nights in Sep 2024

8/10 Good

Kimesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Was good, experience was fair, friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Amber marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

2/10 Terrible

Saiyai

Stayed 4 nights in Aug 2024

10/10 Excellent

Faeiona

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Propert was beautiful room was not prepared and was being repaired
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ONLY THING MISSING IS A HOT TUB NEXT TO THE POOLS
Stayed 7 nights in Sep 2024

6/10 Okay

Rosty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Gloria

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

2/10 Terrible

Alissa

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Rosty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The difference between regular all inclusive and the luxury is too marked, to such extent that I felt discriminated, the beverage selection for non luxury guests is really limited. The a la carte restaurants is too limited, and the room service is so poor that I was requesting sparkling water for 4 days and they always saud that that was not available.
Stayed 4 nights in Sep 2024

4/10 Poor

Brett

Traveled with family
Liked: Staff & service
Disliked: Amenities
Beautiful property but the service was not 5 Star. Our elevator was closed the entire week. We were on the fifth floor walking five flights each day. Most of the restaurants were closed and only the buffet was open. Trying to get into a dinner place at night was horrible as they were booked a week in advance. They didn’t tell you ahead of time either in regards to only getting 3 dinner nights either. When they say renovated, they mean updated to rooms. Our first room was leaking from the ceiling and had to move rooms. Room service wasn’t the best either. Two nights in a row we requested our fridge to be restocked and no one showed up. Same with towels and bell boy coming to get our luggage. No one showed up.
Stayed 7 nights in Sep 2024

6/10 Okay

Loncey

Liked: Cleanliness, staff & service
Bathroom had no lotion. Rugs and bed linen were stained
Stayed 3 nights in Sep 2024

10/10 Excellent

Donald Garfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2024

8/10 Good

Shante

Traveled with partner
Liked: Amenities, property conditions & facilities
Loved it
Stayed 9 nights in Sep 2024

10/10 Excellent

kenisha

Traveled with family and small children
Liked: Cleanliness, amenities
Stayed 2 nights in Sep 2024

6/10 Okay

Carol Eugennie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The gardens was beautiful.
Stayed 7 nights in Sep 2024

6/10 Okay

Garrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
At the grill, ketchup and mustard were in wide open containers exposed to the elements. Straws are not served with beverages (terrible). How am i supposed to enjoy my frozen beverages. Burgers are cooked with high open flame for approximately 60 seconds on each side, burning the outside and leaving inside uncooked. Car park is bushy with unleveled terrain and far (workout)
Stayed 1 night in Sep 2024

10/10 Excellent

Pratima

Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first checked in my room wasn’t ready. The young lady at the front desk provided us with another room which was horrible. It didn’t have a good smell, bathroom and drapes were dirty. I felt like checking out instantly. However, I was directed to contact someone at the front desk. I met a lovely, friendly, kind and compassionate young lady Miss Cardell. She heard my concerns and made sure all my needs was met. Miss Cardell thanks for your warm hospitality and always following up to make sure we was ok.
Stayed 5 nights in Sep 2024

8/10 Good

Chava

Stayed 8 nights in Aug 2024