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"Good location Helpful staff Good spa hamam. And massage"

"Overall very good. There were a couple of maintenance issues I raised with our room which unfortunately weren’t resolved during our stay (eg bath plug was not operating so bath could not be filled). There was no follow up on this to keep us informed. There was no turndown service which seemed a bit odd for a 5* hotel. Otherwise, everything was great and it is a lovely hotel."

"Family run, I was overwhelmed with the kindest of the owners and the staff. So helpful and it was genuine. Lovely, lovely people and there are quirky things around the hotel, books, cards, games etc ! It was like home from home: It was such a wonderful stay, that I extended my holiday again and again In addition the evening menu and breakfast was exceptional, every time. Nothing was too much bother and it really made my holiday in Saas Fee a brilliant one. The evening meals are superb....

"Very friendly and helpful staff. Very nice breakfast with a variety of food. New and nice in-house decoration. 10 min walk from the train station. Offer free cable car ticket for one day. Would be perfect if there is a fridge in the room."

"Great location. Beautiful hotel. Good restaurant. "

"Grande chambre, propre, établissement bien placé mais personnel de réception désagréable. "

"We really like the big room we had. Not new, but in good condition. Very friendly stuff... but nothing was going on for new year in hotel. If they start to serve good coffe for breakfast we come back. Best part was the taxi servis to the lifts with great drivers..."