2/10 - 너무 별로예요
Ruben 님, Riverside
출장 여행
2025년 8월 11일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a really unfortunate experience at this hostel. I booked earlier in the day through Expedia and was promised check-in instructions via email within 30 minutes. Despite contacting them multiple times that evening, I received no response. The instructions finally arrived at 1:00 AM, leaving me stranded outside for over an hour in the middle of the night.
Once inside, the experience did not improve. Other guests were extremely rude, yelling at me and making me feel uncomfortable. The bunk beds were child-sized, and I ended up having to rest in a living room recliner. On top of that, the restroom was dirty, and I saw cockroaches in the shower area. lhave video footage of this, which I will attach.
I ultimately left after about three hours because I couldn't sleep or feel comfortable at all. Despite all of this, my request for a refund was denied. The lack of communication and the refusal to address these issues made this a terrible experience. I wouldn't recommend this hostel to anyone.
Ruben
2025년 8월에 5박 숙박함