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“That hotel was a disaster; there were cracks in the ceiling—it was a safety hazard. They didn't clean the room, and there were no clean towels. We asked one of the staff members for towels and were told they didn't have any, though ten minutes later she brought us one. The food wasn't fresh. The photos on the website didn't match the actual hotel; it looked old and neglected. Expedia should be more careful with the information these hotels provide.”

“일년에 한븬씩 Cali에 오면 찾는데 언제나 맘에 듭니다”

“Hotel was under construction. Suite is not recommendable as it seems that 2 single rooms were combined, and hight of room was too shallow. Don't know how's other rooms in tower 1 cuz the Suite i stayed was located old one. In general, service was good anyway.”

“El personal y servicio excelente”

“Very good hotel and they are always willing to help. Have stay there numerous times. Breakfast is really good.”

“That was great. It is located in a good place. Nearby, there are a series of good quality restaurants and bars. I was sick after a long flight. A woman working at the bar (hotel) gave me a cup of tea. It was a great memory and i belive that it shows how they works plainly. ”

“Great hotel, centrally located”

“This stay ranks among the worst I have experienced. Checking in at the front desk took a long time. Blood appeared on the bed sheets, and staff declined to replace them because it was late, so I slept without sheets. Every service felt overpriced. They would not bring deliveries upstairs even though my wife and I had undergone surgeries. Finally, they double-charged me and blocked my departure unless I paid. Expedia attempted contact many times without success. I was at their mercy because I...

“Excellent. Location, location, location...the best”

“Poor maintenance and outdated equipment and furniture.”

“Thank you!”

“Great hotel and staff. Perfect location”

“This is a very traditional hotel in Cali, and I absolutely loved the location. It's super convenient and feels safe, with many tourist attractions within walking distance, including the Cali River, La Plazoleta de Jairo Varela, El Gato, La Tertulia, and more. The Food is amazing, the welcome cocktail was delicious, their empanadas are a must-try, and breakfast was one of the best. The staff is super friendly and helpful. They also have drivers outside the hotel who you can rely on to take you...