The room was extremely outdated — dim lighting, old furniture, peeling wall paint, and poorly thought-out layout. There was a desk for writing, but no nearby power outlet. I had to physically move the desk just to plug in my laptop. On top of that and the most unaccountable, the front desk staff (front desk: Ayanna S and the manager: Lizz R) were terribly rude. I had a 12pm meeting on the day of checkout and politely asked for a 1pm checkout, a very common courtesy at most hotels, but was firmly refused without any flexibility or courtesy with bad tone. Overall, this hotel falls below basic expectations, and I seriously regret booking it.