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Radisson Hotel Santa Cruz

5.0 star property
Travelers find a perfect balance of relaxation and recreation at this Santa Cruz hotel, where lush gardens complement wellness amenities and playful diversions

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The Radisson Hotel Santa Cruz, near the local zoo, offers a peaceful getaway with a 9-hole golf course, sauna, spa tub, and garden-view dining at ATY restaurant. Enjoy the outdoor pool, rooftop terrace, and high-speed WiFi for up to 6 devices.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room Standard

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room Standard

  • 36 sq m
  • Sleeps 2

View all photos for Double Room Standard

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Double Room Standard

  • 36 sq m
  • Sleeps 4

View all photos for Executive Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Executive Room, 2 Double Beds, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Executive Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Executive Room, 2 Twin Beds, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Executive Suite, 1 King Bed, Non Smoking

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 2 Double Beds, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 2 Twin Beds, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed, Non Smoking

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, City View

Presidential Suite, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Presidential Suite, 1 King Bed, Non Smoking, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Executive Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed, Non Smoking

Premium Studio Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Premium Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Executive

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room Executive

  • Sleeps 2

Double Room Executive

  • Sleeps 2

Suite Junior

  • Sleeps 2

Suite Junior with View

  • Sleeps 2
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About the neighborhood

Located in Santa Cruz, Radisson Hotel Santa Cruz is connected to a shopping center. Ethno-folkloric Museum and Sacred Art Museum are cultural highlights, and travelers looking to shop may want to visit Ventura Mall and La Recova Artisan Walk. Guembe Biocenter and Santa Cruz Zoo are not to be missed. Visit our Santa Cruz travel guide
Map
Avenida Segunda 4, Santa Cruz

What's nearby

  • Plaza 24 de Septiembre
    Plaza 24 de Septiembre
    11 min drive - 6.9 km
  • Ventura Mall
    3 min drive - 3.1 km
  • Santa Cruz Zoo
    6 min drive - 4.8 km
  • Municipal Library
    9 min drive - 6.2 km
  • Guembe Biocenter
    10 min drive - 5.9 km

Getting around

  • Santa Cruz de la Sierra Station
    24 min drive
  • Santa Cruz (VVI-Viru Viru Intl.)
    32 min drive

Restaurants

  • Cantina
    18 min walk
  • Hard Rock Cafe Santa Cruz
    5 min drive
  • Casa del Camba
    13 min walk
  • Zucchini Deli
    7 min walk
  • Blue Macaw
    6 min drive

About this property

Radisson Hotel Santa Cruz

Luxury hotel near Ventura Mall
Located close to Santa Cruz Zoo and Guembe Biocenter, Radisson Hotel Santa Cruz provides a golf course, a poolside bar, and a free daily manager's reception. Tee up with amenities like a driving range, golf lessons, and a golf clubhouse at this hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, ATY, offers breakfast, lunch, dinner, and garden views. In addition to a rooftop terrace and a garden, guests can connect to in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • An outdoor pool
  • Free valet parking
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and golf privileges (optional)
  • A ballroom, an elevator, and meeting rooms
Room features
All 210 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Tempur-Pedic beds, and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch LED TVs with cable channels
  • Free infant beds, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • ATY

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Optional golf privileges
  • Outdoor pool
  • Pro golf lessons
  • Sauna

Family friendly

  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Ballroom
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: USD 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Radisson Santa Cruz
Radisson Santa Cruz Santa Cruz
Radisson Hotel Santa Cruz Hotel
Radisson Hotel Santa Cruz Santa Cruz
Radisson Hotel Santa Cruz Hotel Santa Cruz

Frequently asked questions

Does Radisson Hotel Santa Cruz have a pool?

Yes, this property has an outdoor pool.

Is Radisson Hotel Santa Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Radisson Hotel Santa Cruz?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Radisson Hotel Santa Cruz?

Check-out is at 1:00 PM.

Does Radisson Hotel Santa Cruz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per vehicle applies.

Where is Radisson Hotel Santa Cruz located?

Situated near the airport, this luxury hotel is 1.4 mi (2.3 km) from Ventura Mall and 2.5 mi (4 km) from Santa Cruz Zoo. Guembe Biocenter and Municipal Library are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Radisson Hotel Santa Cruz Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 150 out of 238 reviews
Rating 8 - Good. 50 out of 238 reviews
Rating 6 - Okay. 15 out of 238 reviews
Rating 4 - Poor. 12 out of 238 reviews
Rating 2 - Terrible. 11 out of 238 reviews

Reviews

Verified

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

True to Raddison Brand.

Beautiful property. Very nice pool area . Good choice of food selection. Spacious room - abundant TV channels portions. Airport shuttle made it convenient too. Freindly staff
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! Great place to stay!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, easy check in and out and the restaurant food was amazing specially the sushi.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey nice property, excellent breakfast, steam bath excellent, nice pool, and balcony
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, room comfort
Genial, excelente
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

huascar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great staff
Stayed 6 nights in Nov 2022
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Sergio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice location. Heavy traffic in the mornings to go to the city. Schedule a 30 min delay due to traffic. I tried to reach out to the hotel to schedule the pick-up from the airport, but no one replied.
Stayed 4 nights in Aug 2022
Verified

4/10 Poor

Luis

Disliked: Property conditions & facilities
Nothing
Stayed 2 nights in Feb 2023
Verified

4/10 Poor

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No towels. Air conditioning off. Bad Service
Stayed 1 night in Jul 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Not acceptable that the bar closes early or 1 towel for a twin room. Slow check in. Worst of all, air conditioning not working below 26 C
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Abe

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It was dirty in our room, especially the floor was filthy. The service at the bar was very poor and very slow!!! There was no service at the spa and the swimming pool. The hot tub by the pool was out of service.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Christiaan

Disliked: Staff & service, amenities, property conditions & facilities
I would not recommend this hotel, we just had to stay one night and definitely not a 5 star hotel. Hotel is old, not well maintained. Airco in room was not working properly. And never stay with new years if you want to sleep, a loud party till 6 without telling upfront is not proper (was pretty good music if you went to that party...) After staying many nights at Los Tajibos this was very disappointing and not recommended, also location is off compared to other hotels.
Verified

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check in had problems with copying passports incorrect. Very slow. We got 3 rooms, all with no towels or bath mats. All rooms only have 1 small bottle of water even though they have a tea/coffee machine and we should have 2 standard size for 2 people (king size bed) to drink at night and make coffee in the morning and tea at night. Also only one shampoo, one conditioner and one cream. In addition peeling paint on the wall beside the bed near the floor. When asked for towels I received to bath. No face, no hand or bath mat. In summary, unacceptable.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Ricardo

Disliked: Cleanliness, amenities, property conditions & facilities
In general, the hotel seems abandoned and run down. Maintenance is poor. Most of the options in the menu are not available.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Emilio

Liked: Cleanliness
En algunos horarios falta de atención.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Elvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion del personal, son muy amables
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Carina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal en el hotel desde el principio no tratan bien a los huéspedes . Ordene toallas y papel higiénico y nunca lo trajeron . El hot tub no servía tampoco y estaba sucio . Pésimo servicio que te tenia que quedarme una semana en el hotel pero , no me gusto para nada que al siguiente día me fui..
Verified

10/10 Excellent

Juan

Perfeccion
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno en general
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple Amazing !
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Raphael

Liked: Cleanliness, property conditions & facilities, room comfort

Bom mas poderia melhorar. Nota 8,0

Estrutura do hotel muito boa , quartos excelentes e localização okay. O ponto negativo ficou em relação ao péssimo atendimento no restaurante do hotel. Funcionários confusos e tempo de espera bastante desproporcional.
Stayed 6 nights in Dec 2022
Verified

8/10 Good

Cybele

Liked: Cleanliness, staff & service, property conditions & facilities
.
Verified

10/10 Excellent

Ary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Incrível, muito novo, apto amplo e muito confortável. Gostei muito.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo pero lejos de la ciudad

El hotel muy lindo, pero lejos de la ciudad, si quieres que tu destino sea el hotel está bien. Si quieres salir es difícil y costoso
Stayed 2 nights in Aug 2022