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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Travelers can take a refreshing dip in the seasonal outdoor pool or relax with complimentary coffee and tea near Wilderness at Smokies

Choose dates to view prices

The SureStay Plus Hotel by Best Western Sevierville places guests in the heart of Sevierville's beauty. Enjoy the seasonal outdoor pool or relax with free coffee and tea in the lobby. The helpful staff offers a 24-hour front desk, and free self-parking makes exploring hassle-free.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
The current price is ₩65,757
₩74,141 total
includes taxes & fees
Jul 28 - Jul 29

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Accessibility - 1 King, Bathtub, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a chair, a television, and a door.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(109 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A modern hotel room with a large bed, a bedside table, a nightstand, a window with a view, and a built-in heater.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(83 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a wardrobe, and a window with a view.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A compact hotel room with a bed, a built-in desk with a microwave, a heater, and a window with a view of buildings.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located in Sevierville, SureStay Plus Hotel by Best Western Sevierville is in the city center. Titanic Museum and Hatfield and McCoy Dinner Show are cultural highlights, and some of the area's popular attractions include Wilderness at the Smokies and Soaky Mountain Waterpark. Check out an event or a game at The Ripken Experience - Pigeon Forge, and consider making time for Dollywood, a top attraction not to be missed. Visit our Sevierville travel guide
Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876

What's nearby

  • A statue of a person playing a guitar.
    Dolly Parton Statue
    2 min drive - 1.8 km
  • A mountainous landscape with autumn foliage.
    Wilderness at the Smokies
    2 min drive - 2.1 km
  • Sevierville Historic Walking Trail
    14 min walk - 1.2 km
  • Soaky Mountain Waterpark
    3 min drive - 2.4 km
  • Wild WaterDome
    3 min drive - 2.8 km

Getting around

  • McGhee Tyson Airport (TYS)
    46 min drive

Restaurants

  • Dutch Bros Coffee
    20 min walk
  • Chick-fil-A
    9 min walk
  • McDonald's
    2 min drive
  • Krispy Kreme
    5 min walk
  • Freddy's Frozen Custard & Steakburgers
    8 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

  • Hotel near Wilderness at the Smokies
  • SureStay Plus Hotel by Best Western Sevierville provides free breakfast and more. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • A seasonal outdoor pool
    • Free self parking
    • A vending machine, coffee/tea in the lobby, and an elevator
    • Smoke-free premises and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 80 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with free toiletries and hair dryers
    • TVs with premium channels
    • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SureStay Plus Hotel by Best Western Sevierville have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM. The pool is closed seasonally each year from October 30 to May 22.

How much does it cost to stay at SureStay Plus Hotel by Best Western Sevierville?

As of Jul 17, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Sevierville on Jul 28, 2026 start from ₩65,757, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Sevierville pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Sevierville?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Sevierville located?

Located in the heart of Sevierville, this hotel is 1.1 mi (1.7 km) from Dolly Parton Statue and 1.4 mi (2.2 km) from Wilderness at the Smokies. Sevier County Heritage Museum and Wild WaterDome are also within 2 mi (3 km).

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Reviews

SureStay Plus Hotel by Best Western Sevierville Reviews

8.2

Very Good

8.0

Cleanliness

7.8

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 585 out of 1197 reviews
Rating 8 - Good. 297 out of 1197 reviews
Rating 6 - Okay. 168 out of 1197 reviews
Rating 4 - Poor. 80 out of 1197 reviews
Rating 2 - Terrible. 67 out of 1197 reviews

Reviews

Verified

8/10 Good

Ann-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and efficient upon check in and the room was clean
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was vey clean, the rooms were clean and comfortable, and the staff were friendly and helpful.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a bare bones motel but clean! Water pressure was fantastic breakfast hot and very good!
Stayed 1 night in Jun 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a little out dated and the king bed room was a little small, but overall it was a comfortable stay. Definitely, will stay here again.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and the place was clean
Stayed 1 night in May 2026
Verified

8/10 Good

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff. Room was clean. Access was sketchy...open gate to pool from parking lot & key not needed to access hotel/rooms from pool area.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Meranda

Liked: Cleanliness, staff & service, amenities
The rooms were really nice, as well as clean. Beds are comfortable also. Awesome pricing as well. Staff was really nice also!
Stayed 1 night in Jun 2026
Verified

8/10 Good

Travis

Liked: Staff & service, amenities, property conditions & facilities
Great location good staffing just could clean the room a little better
Stayed 1 night in May 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and the breakfast was good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great staff were very nice
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The room was clean and fresh looking. One of the best hotels we stayed in this week. I also loved the shower had shampoo, conditioner and body wash available. The room also had body cream and hand wash soap pump.
Stayed 1 night in Jun 2026
Verified

4/10 Poor

Caitlin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were excellent. The rooms could have been cleaner. Very noisy.
Stayed 1 night in Jun 2026
Verified

8/10 Good

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was as advertised great room for the price responsive staff felt safe
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Porsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location very clean property
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Robert

Liked: Staff & service, amenities
Room was super cheap so wasn't expecting much anyway..right in the middle of town so that's good
Stayed 1 night in Jun 2026
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, close to Sivereville, next to Kroger across from Ross and Hobby Lobby. The rooms were clean and comfortable. It’s an updated older hotel. The price was awesome for what you got. I definitely would recommend this hotel.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was this a memorable hotel? No. That said, it offered a clean and quiet room at an unbelievably low price. The breakfast was limited and, yet, perfectly fine.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and for the price can’t beat it it was super close to everything and was so easy will be staying there again the very next time I visit
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and clean
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Rooms were clean, breakfast was good and the staff were all kind and courteous!
Stayed 1 night in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, bed was comfortable, staff was friendly, the noise level was low, breakfast was adequate. Just stayed one night as a stopping point on a road trip.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kandi

Liked: Cleanliness, staff & service, amenities
Friendly staff at a convenient location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was very friendly!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, easy check-in, location was all amazing
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Larry

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was friendly. The establishment is in need of enforcement of their no smoking policy. The odor of marijuana was very strong down the hallways
Stayed 1 night in May 2026