โWe arrived in the Hotel at 3pm from the airport.
The room wasnโt ready and the reception told me that they are not sure if the room will be ready even an hour later. We had another schedule so we had to clean up at the public restroom and leave the hotel to go our next appointment.
Didnโt get any official apologies or a sorry note or anything. They donโt have anything to say about this situation except the room is not ready and they are not sure when the room will be ready. โ
โStaff was kind and courteous. They helped me with my luggage and even was willing to accommodate specific room conditions that I was looking for. They kept my room clean and always replaced the old towels with new one. And they even gave me a very nice welcome bag. They helped me store my luggage when I needed it and even offered to call me a taxi. They were all extremely helpful and greeted me every single time I walked in. They even taught me a little bit of Chinese, highly recommend 100%โ
โHad a lovely 5 nights at this hotel. Room was very clean and modern, it's a newer property with nice fitout. Not much happening in the lobby but gym and pool looked good (didn't use).Lots of restaurants around. Nice stay!โ
โSeamless service with a good view. Hotel starts getting weary as there seems no major refurbishment since the covid outbreak in china (like others to be fair) but it offers still a very classic and seamless service throughout the stay. Always a pleasure coming back! โ
